Masters Degree in Service Design in Italy

View Masters Programs in Service Design in Italy 2018

Service Design

A masters is the first level of graduate coursework and can be obtained after you receive a bachelor’s degree. Earning a masters usually requires two years of full-time study, which amounts to 36 to 54 semester credits.


Service design is the careful planning of communication, infrastructure, logistics, and employee efforts in order to ensure that customer experiences are satisfactory. It involves designing services that are efficient, sustainable, and convenient for all parties involved.

Italy, officially the Italian Republic, is a unitary parliamentary republic within the European Union, located in Southern Europe. To the north, it borders France, Switzerland, Austria, and Slovenia along the Alps.

Top Master Programs in Service Design in Italy 2018

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Master in Service Design

Domus Academy
Campus Full time 12 months September 2018 Italy Milan

The Master in Service Design program is meant to foster storytelling and prototyping skills, the problem-solving and business design approach to help students develop innovative service ideas. Through user observation, students will detect unmet user needs and develop compelling scenarios, physical and virtual systems of service experience, working in close contact with professionals, firms and public-sector organizations. [+]

Master in SERVICE DESIGN - Making things with ideas

‘Learning by Designing’ is how Domus Academy will boost your career. Not only it is a place where the designers of tomorrow can produce wonders and surprises, it is also a place where students can discover new realities and invent professional trajectories aligned with tomorrow’s market demands.

WHY Domus Academy Experience Milano, World Capital of Fashion and Design. Design your Master in a highly ranked Academy offering a globally recognized degree. Improve your knowledge and know-how thanks to real projects. Build your own Multicultural and Global Network. Boost your career with our unique Professional Experience.

Career Opportunities ... [-]

Master in Service Design
Campus Full time 1 year October 2018 Italy Milan

The Specializing Master in Service Design was specially created in response to the growing demand for professionals specifically able to handle the complexity of designing a service. To achieve this purpose, the Specializing integrates general theory with methodology and hands-on experience aimed at the creation of systemic, complex solutions that blend material and immaterial components. [+]


Start date: October 2018

Classes: from October 2018 to April 2019

Internship: from April to September 2019

End date: October 2019


Through, the Politecnico di Milano devotes a specialized upper-level training programme to Service Design.

The Master in Service Design is an international training programme – taught entirely in English – focused on a user-centred approach and the development of service ideas from contextual research to prototyping.

The overall idea behind the Master stems from the awareness of the significant changes that have occurred in the development and delivery of services and products by companies and public-sector organizations, and the radical impact that these changes are producing on professional skills and corporate capabilities. It is thus essential to train professionals who can build and manage new physical and virtual patterns of service experience and interaction.... [-]