A masters degree in service design, also referred to as master in design for service, teaches students intending to join the service industry the necessary skills to succeed. Service designing entails the learning of a service’s organization with the main goal of learning the processes involved being the improvement of the quality and the client’s satisfaction. The importance of making a service competitive cannot be overemphasized. The businesses do service improvement by comparing their services with services from firms in the same industry. A masters degree in service design focuses on making the service as user friendly as possible; the functionality of the service is also improved. Even though the masters program is relatively new, the concepts it relies on were initially used in marketing and in management. The master program is focused on increasing the capacity of communication. Graduates of the program should expect to find work in creative and design companies as managers of design and innovation departments. The program also insists on fieldwork and workshops because they are considered stimulating for the students and offer them the hands-on experience that prepares them for the real business environment. Before undertaking a masters degree in service design, the students are expected to learn how to think like a designer and to take some classes in culture in order to be able to apply their studies to practical real life situations.
The Master in Service Design program is meant to foster storytelling and prototyping skills, the problem-solving and business design approach to help students develop innovative service ideas. Through user observation, students will detect unmet user needs and develop compelling scenarios, physical and virtual systems of service experience, working in close contact with professionals, firms and public-sector organizations. [+]
‘Learning by Designing’ is how Domus Academy will boost your career. Not only it is a place where the designers of tomorrow can produce wonders and surprises, it is also a place where students can discover new realities and invent professional trajectories aligned with tomorrow’s market demands.WHY Domus Academy Experience Milano, World Capital of Fashion and Design. Design your Master in a highly ranked Academy offering a globally recognized degree. Improve your knowledge and know-how thanks to real projects. Build your own Multicultural and Global Network. Boost your career with our unique Professional Experience. Career Opportunities ... [-]
The Specializing Master in Service Design was specially created in response to the growing demand for professionals specifically able to handle the complexity of designing a service. To achieve this purpose, the Specializing integrates general theory with methodology and hands-on experience aimed at the creation of systemic, complex solutions that blend material and immaterial components. [+]
The contemporary society has changed a lot in the last decade, accompanied by a substantial technological empowerment and important societal and economic transformations.
Throughout our daily lives, we increasingly get in touch with a huge variety of services provided to different users and contexts, which involve different types of innovation in many fields: mobility, health, finance, insurance, tourism, hospitality, and education, just to mention few. These experiences and performances need to be designed to create value for citizens, firms, not for profit organizations, public administrations as well as governments.
The Specializing Master in Service Design was specially created in response to the growing demand for professionals specifically able to handle the complexity of designing a service. To achieve this purpose, the Specializing Master integrates general theory with methodology and hands-on experience aimed at the creation of systemic, complex solutions that blend material and immaterial components.... [-]
The program fosters empathetic and reflective designers capable of engaging with theory and public policy. It develops the ability to deal with complexity and navigate the layers of physical and non- physical contexts that define public spaces. The aim is to use this holistic understanding of the design of dynamic, inclusive and sensitive interventions. [+]
Students displaying their work from a public space design course, which explored Urban Planning through mapping. Course: Making Places Public places are sometimes the sites for conflict of race, class, gender, and economics. But they are also places of synergy and the collective where individuals and communities can interact with each other. In the Indian context where pastoral communities consider grasslands as common land that everyone’s cattle can graze in or streets that become makeshift markets where street vendors have traditionally congregated to sell their produce. With emerging technologies such as the Internet of things and cloud computing, we will increasingly connect everyone and everything in a seamless network, further blurring the boundaries between public and private. All of this adds varied dimensions to the word “public”. It is critical to understand this changing dynamic of public space. The program fosters empathetic and reflective designers capable of engaging with theory and public policy. It develops the ability to deal with complexity and navigate the layers of physical and non- physical contexts that define public spaces. The aim is to use this holistic understanding of the design of dynamic, inclusive and sensitive interventions.... [-]
This course allows designers from a wide range of fields – in product or environment – to specialize in service design and to approach design from a multidisciplinary angle in order to find innovative solutions. [+]
Thanks to numerous partnerships with companies in the industry, and a teaching staff made up of architecture and design professionals, LISAA is widely renowned, notably by the Ministry of Culture and Communication and also by UNAID (French National Union of Interior Architecture Designers).MASTER-EQUIVALENT QUALIFICATION
The course in Global Design/Service Design takes place over one year following the Interior Architecture – Environmental Design course or an equivalent qualification.... [-]
Service designers are changing the world, bringing innovation and a human-centered approach to health care, transportation, education and retail. SCAD was the first university in the U.S. to offer both B.F.A. and M.F.A. degrees in this burgeoning field, and you can join the legacy of innovation that thrives here. [+]
Service designers are changing the world, bringing innovation and a human-centered approach to health care, transportation, education and retail. SCAD was the first university in the U.S. to offer both B.F.A. and M.F.A. degrees in this burgeoning field, and you can join the legacy of innovation that thrives here. First, take advantage of small classes with faculty who are also practicing professionals, opportunities to work with leading organizations and collaboration with creative peers — then create the design solutions of tomorrow.M.F.A. in service design
Available at: - SavannahSDES 501 Visual Communication and Presentation* SDES 502 The Human Factor, Design Thinking* SDES 503 Fundamentals of Graduate Research* ANTH 701 Global Cultural Theory DMGT 720 Design Innovation Development and Marketing Strategies DMGT 783 Design Futures: Trends, Foresight and Intuition IACT 701 Theory of Interaction Design IACT 731 Information Architecture for Designers IDUS 711 Methods of Contextual Research SERV 711 Service Design: Principles and Practice SERV 722 Critical Methods of Prototyping Services and Experiences SERV 724 User-centered Design for Services SERV 728 Service Design Studio I: Creation of Services, Products, Interfaces and Experiences SERV 753 Service, Innovation and Enterprise SERV 769 Service Design Studio II: Pleasure-based Approaches to Service Design SERV 779F Graduate Field Internship† SERV 779T Graduate Teaching Internship† SERV 790 Service Design M. F. A. Thesis ... [-]