A masters degree in service design, also referred to as master in design for service, teaches students intending to join the service industry the necessary skills to succeed. Service designing entails the learning of a service’s organization with the main goal of learning the processes involved being the improvement of the quality and the client’s satisfaction. The importance of making a service competitive cannot be overemphasized. The businesses do service improvement by comparing their services with services from firms in the same industry. A masters degree in service design focuses on making the service as user friendly as possible; the functionality of the service is also improved. Even though the masters program is relatively new, the concepts it relies on were initially used in marketing and in management. The master program is focused on increasing the capacity of communication. Graduates of the program should expect to find work in creative and design companies as managers of design and innovation departments. The program also insists on fieldwork and workshops because they are considered stimulating for the students and offer them the hands-on experience that prepares them for the real business environment. Before undertaking a masters degree in service design, the students are expected to learn how to think like a designer and to take some classes in culture in order to be able to apply their studies to practical real life situations.
The Specializing Master in Service Design was specially created in response to the growing demand for professionals specifically able to handle the complexity of designing a service. To achieve this purpose, the Specializing integrates general theory with methodology and hands-on experience aimed at the creation of systemic, complex solutions that blend material and immaterial components. [+]
Start date: October 2018
Classes: from October 2018 to April 2019
Internship: from April to September 2019
End date: October 2019
Through POLI.design, the Politecnico di Milano devotes a specialized upper-level training programme to Service Design.
The Master in Service Design is an international training programme – taught entirely in English – focused on a user-centred approach and the development of service ideas from contextual research to prototyping.
The overall idea behind the Master stems from the awareness of the significant changes that have occurred in the development and delivery of services and products by companies and public-sector organizations, and the radical impact that these changes are producing on professional skills and corporate capabilities. It is thus essential to train professionals who can build and manage new physical and virtual patterns of service experience and interaction.... [-]
The Specializing Master in Strategic Design. Design of the Value Offering is a 1st Level Specializing Master of Politecnico di Milano, designed and run by POLI.design, the Politecnico di Milano Consortium in collaboration with MIP, the Politecnico di Milano Graduate School of Business. The educational objective of the Master is to build a specific competence and qualified professionalism in strategic design issues and in the innovation and design of the product system. [+]
The Specializing Master in Strategic Design. Design of the Value Offering is a 1st Level Specializing Master of Politecnico di Milano, designed and run by POLI.design, the Politecnico di Milano Consortium in collaboration with MIP, the Politecnico di Milano Graduate School of Business.
The Master is completely in English.
Strategic Design is a design activity that concerns the Product Service System, i.e. the integrated body of products, services and communication strategies that either an actor or a network of actors (companies, institutions, non-profit organizations, etc.) generate and develop to create value. It is often claimed that technological innovation, cultural and economic globalization, and the transition to environmental sustainability generate problems and opportunities. It is also repeatedly stated that the possibility to avoid the former and to exploit the latter requires the development of three core skills: visioning, sensing innovation, creating solutions embedded in new business models. It calls for the ability to design products and services whose success today anticipates what will be or may have to be, the norm of tomorrow. The social demand for a new generation of products and services, coherent with current socio-cultural transformations, and their sustainable development becomes an opportunity for companies able to operate in the context of this new design mindset. This unique meeting of design and company strategy: strategic design.... [-]
The Master in Service Design program is meant to foster storytelling and prototyping skills, the problem-solving and business design approach to help students develop innovative service ideas. Through user observation, students will detect unmet user needs and develop compelling scenarios, physical and virtual systems of service experience, working in close contact with professionals, firms and public-sector organizations. [+]
‘Learning by Designing’ is how Domus Academy will boost your career. Not only it is a place where the designers of tomorrow can produce wonders and surprises, it is also a place where students can discover new realities and invent professional trajectories aligned with tomorrow’s market demands.WHY Domus Academy Experience Milano, World Capital of Fashion and Design. Design your Master in a highly ranked Academy offering a globally recognized degree. Improve your knowledge and know-how thanks to real projects. Build your own Multicultural and Global Network. Boost your career with our unique Professional Experience. Career Opportunities ... [-]
The program fosters empathetic and reflective designers capable of engaging with theory and public policy. It develops the ability to deal with complexity and navigate the layers of physical and non- physical contexts that define public spaces. The aim is to use this holistic understanding of the design of dynamic, inclusive and sensitive interventions. [+]
Participatory action research for solid waste management at Gubbi - KarnatakaVision
Public spaces are interior and exterior spaces, as well as permanent and impermanent spaces, for movement and passage; encounter and exchange; as well as entertainment and leisure. These spaces go beyond the physical and into the realms of the virtual, social, cultural, and emotional. In India, where tradition and modernity coexist in layered complexity, these spaces include streets and pavements; parks, maidans, and bagaans; railway stations and metro stations; shopping malls and bazaars; exhibitions, museums and gallery spaces. Indian cities face the constant struggle to design, maintain and improve the inhabitation of public spaces and their qualities, not just in urban areas but also in peri-urban areas. A successful and liveable city, therefore, needs to have a network of well-designed and inclusive public spaces.... [-]
Service designers are changing the world, bringing innovation and a human-centered approach to health care, transportation, education, and retail. SCAD was the first university in the U.S. to offer both B.F.A. and M.F.A. degrees in this burgeoning field, and you can join the legacy of innovation that thrives here. [+]
Service designers are changing the world, bringing innovation and a human-centered approach to health care, transportation, education, and retail. SCAD was the first university in the U.S. to offer both B.F.A. and M.F.A. degrees in this burgeoning field, and you can join the legacy of innovation that thrives here. First, take advantage of small classes with faculty who are also practicing professionals, opportunities to work with leading organizations and collaboration with creative peers — then create the design solutions of tomorrow.M.F.A. in service design
Available at: - SavannahSDES 501 Visual Communication and Presentation* SDES 502 The Human Factor, Design Thinking* SDES 503 Fundamentals of Graduate Research* ANTH 701 Global Cultural Theory DMGT 720 Design Innovation Development and Marketing Strategies DMGT 783 Design Futures: Trends, Foresight, and Intuition IACT 701 Theory of Interaction Design IACT 731 Information Architecture for Designers IDUS 711 Methods of Contextual Research SERV 711 Service Design: Principles and Practice SERV 722 Critical Methods of Prototyping Services and Experiences SERV 724 User-centered Design for Services SERV 728 Service Design Studio I: Creation of Services, Products, Interfaces, and Experiences SERV 753 Service, Innovation, and Enterprise SERV 769 Service Design Studio II: Pleasure-based Approaches to Service Design SERV 779F Graduate Field Internship† SERV 779T Graduate Teaching Internship† SERV 790 Service Design M. F. A. Thesis ... [-]
This course allows designers from a wide range of fields – in product or environment – to specialize in service design and to approach design from a multidisciplinary angle in order to find innovative solutions. [+]
Thanks to numerous partnerships with companies in the industry, and a teaching staff made up of architecture and design professionals, LISAA is widely renowned, notably by the Ministry of Culture and Communication and also by UNAID (French National Union of Interior Architecture Designers).MASTER-EQUIVALENT QUALIFICATION
The course in Global Design/Service Design takes place over one year following the Interior Architecture – Environmental Design course or an equivalent qualification.... [-]