A masters degree in service design, also referred to as master in design for service, teaches students intending to join the service industry the necessary skills to succeed. Service designing entails the learning of a service’s organization with the main goal of learning the processes involved being the improvement of the quality and the client’s satisfaction. The importance of making a servi… Read more
A masters degree in service design, also referred to as master in design for service, teaches students intending to join the service industry the necessary skills to succeed. Service designing entails the learning of a service’s organization with the main goal of learning the processes involved being the improvement of the quality and the client’s satisfaction. The importance of making a service competitive cannot be overemphasized. The businesses do service improvement by comparing their services with services from firms in the same industry. A masters degree in service design focuses on making the service as user friendly as possible; the functionality of the service is also improved. Even though the masters program is relatively new, the concepts it relies on were initially used in marketing and in management. The master program is focused on increasing the capacity of communication. Graduates of the program should expect to find work in creative and design companies as managers of design and innovation departments. The program also insists on fieldwork and workshops because they are considered stimulating for the students and offer them the hands-on experience that prepares them for the real business environment. Before undertaking a masters degree in service design, the students are expected to learn how to think like a designer and to take some classes in culture in order to be able to apply their studies to practical real life situations.
The Specializing Master in Service Design was specially created in response to the growing demand for professionals specifically able to handle the complexity of designing a s ... +
In today’s complex business environment, where so much of global GDP is now service-related, service science is both an exciting and crucial area in which business must increa ... +
For leaders and managers in Service-Orientated Industries or service functions within the business.
Transform customer and citizen experiences.
Design has a transformative effect on the world around us. This impact cuts across culture, business, the environment, and the economy. The course will give you an understandi ... +
The program fosters empathetic and reflective designers capable of engaging with theory and public policy. It develops the ability to deal with complexity and navigate the lay ... +
Master of Science in International Design Business Management (CHEM, ELEC, ENG, SCI) - M.Sc. Degree in Technology
IDBM is a pioneering and renowned study programme that truly embodies the vision of Aalto by integrating design and technology with global business development. Through transd ... +
The Master in Service Design allows future service designers to learn about different conceptual perspectives when designing a service. It is an opportunity for students to ga ... +
The design of human experience within the creative industries requires a wide breadth of understanding unlike any other. As a student on this unique Experience & Service D ... +
The fundamental educational objective is to offer a wide range of design tools able to provide appropriate skills in creatively managing products, services, events, and commun ... +
Learn concepts, tools, models and train your skills to develop successful service experiences focused on customers.
This course allows designers from a wide range of fields – in product or environment – to specialize in service design and to approach design from a multidisciplinary angle in ... +
In the post-industrial era, individuals are discovering the limits of progress, and are working to establish a sustainable relationship with nature and the environment. Theref ... +
The MRes RCA Design Pathway builds design research skills that can be deployed within academic and professional careers. We foster innovation and tackle complex systems and so ... +