A masters degree in service design, also referred to as master in design for service, teaches students intending to join the service industry the necessary skills to succeed. Service designing entails the learning of a service’s organization with the main goal of learning the processes involved being the improvement of the quality and the client’s satisfaction. The importance of making a service competitive cannot be overemphasized. The businesses do service improvement by comparing their services with services from firms in the same industry. A masters degree in service design focuses on making the service as user friendly as possible; the functionality of the service is also improved. Even though the masters program is relatively new, the concepts it relies on were initially used in marketing and in management. The master program is focused on increasing the capacity of communication. Graduates of the program should expect to find work in creative and design companies as managers of design and innovation departments. The program also insists on fieldwork and workshops because they are considered stimulating for the students and offer them the hands-on experience that prepares them for the real business environment. Before undertaking a masters degree in service design, the students are expected to learn how to think like a designer and to take some classes in culture in order to be able to apply their studies to practical real life situations.
The Master of Design programme provide the opportunity for you to develop creative thinking and innovative strategies through an advanced understanding of the practical application of design [+]
The Master of Design course provides the opportunity for you to develop creative thinking and innovative strategies through an advanced understanding of the practical application of design [+]
Design Management é uma atividade que tem como objetivo principal a boa incorporação do design nas empresas, agregando áreas de conhecimento do design e da gestão. Capacidade em conceber e planear processos criativos nas fases de pesquisa, análise, conceptualização e execução, são competências chave de um gestor de design, que se traduzem em concreto nos resultados alcançados pelas empresas no mercado. [+]
The MPS in Sustainable Interior Environments (MPS-S) is a post-professional program structured to prepare design professionals to assume leadership roles in developing and maintaining sustainable interior spaces that will positively impact the world. [+]
The Master in Service Design program is meant to foster storytelling and prototyping skills, the problem-solving and business design approach to help students develop innovative service ideas. Through user observation, students will detect unmet user needs and develop compelling scenarios, physical and virtual systems of service experience, working in close contact with professionals, firms and public-sector organizations. [+]
The program fosters empathetic and reflective designers capable of engaging with theory and public policy. It develops the ability to deal with complexity and navigate the layers of physical and non- physical contexts that define public spaces. The aim is to use this holistic understanding for the design of dynamic, inclusive and sensitive interventions. [+]
The vision of this program is to create designers who will empathetically explore and apply understanding of human behavior, context, and technology towards creation of digital products and services that enhance the users lives. They will not only, what David Kelly, IDEO says, “Have a dream that goes beyond what exists, rather than fixing what exists”, but also realize this dream. [+]
In recent years the issue of sustainability in its broadest sense (environmental, social and economic) has assumed an increasingly important place. The Kyoto Protocol of 2020 goals are now coming and the last conference of Cop21 in Paris in 2015 on the climate has decided to keep the rise in temperature on earth below 1 degree and a half mostly by reducing CO2 emissions from the activities of ' man. In an Italian last GreenItaly 2015 report records that the green economy brings an added value to our country of over one hundred and two stepping euro, equivalent to 10.3% of our national economy. One company in five is sustainable and tourism follows this trend. The sustainable design research becomes more than ever a demand made by the market, the more the design made in Italy combination associated with the development of sustainable tourism services. In this framework the master goal is to create the new managers who can manage and create new services for sustainable tourism falling into innovative figures of green jobs. [+]
Master designer form, managers, editors, communicators, able to design services for the collective and manage ethical and sustainable transformation processes, especially when these affect the public sphere and in the production of common goods. Professionals who look to the community with a procedural approach, interdisciplinary and inclusive, with attention to the proactive participation of the viewer, sustainable innovation and customization: temporary and permanent activities that fit into the productive political, cultural, youth, social and territorial, as economy in the reference markets. Community Service are all services that cater to communities, networks, groups, families, etc. (In the public and private sectors) and are created with and for the collective, according to a community-based planning approach. [+]
We are convinced that broad competence in innovation and design from a holistic perspective is needed to deal with future challenges. In the international Master’s programme in Innovation and Design, you acquire specialist theoretical knowledge and practical skills for interacting in a global market. After your studies you will be competitive in the labour market and prepared for doctoral studies. [+]
The Master of Strategic Design Labs trains professionals who can transform visionary ideas into projects and business opportunities. Students will learn how to develop a business model taking into account the involvement of customers and the market, information and communication technologies and sustainability. During the course, the students will acquire the tools to listen to the customer, design solutions and deliver products and services that can make an impact on society. [+]
The Master in Interior Design for Luxury Living enables participants to develop complex and sophisticated projects for Furniture, Hospitality (SPA Hotel & Resort), Exhibition areas, reinterpreting the classic skills of the tradition of Italian design and craftwork excellence with the highest and most advanced technological expertise. Luxury Interior Designers are called on to analyse real situations, contextualize and relate them to the Luxury sector as well as to develop strong skills such as leadership and teamwork, sense of initiative and creativity, development and communication of ideas and projects through the media and visual communication. They become experts in positioning a brand or advising private clients in the complex world of Luxury and know the trends and quality materials for the interior design. [+]
The Italian and International business models require practitioners able to tackle the project not only from a technical and productive perspective but, above all, from a strategic and structural point of view. The Master in Design aims to prepare a new generation of designers ready to consider any design variable as a design problem, either through an analysis of the market and the needs of contemporary users, either imagining future scenarios, in favor of innovative solutions. Design has become an instrument capable of innovating the strategic objectives of companies. The traditional user-centered (UCD) approach modifies the concept from "designing for" to "designing with" people, adapting today's socio-economic and production system in evolution. [+]
The Master degree in Food Design develops the necessary skills to give a creative contribution to an increasingly growing sector, of which Italy constitutes one of the main benchmarks known worldwide. It is an opportunity not only for students holding a degree in design, marketing and communication, but also for managers and professionals working in the field. The programme combines a focus on food-related markets... [+]
The Master in Interior & Living Design encourages students to consider a wide range of design practices as they learn to shape the space of interiors. You will be inspired to overcome disciplinary boundaries, make choices that are both more sophisticated and more daring, and cultivate an attitude of continuous inquiry into the material and immaterial aspects of space. You’ll learn the theory, best practices, and methodologies you need not only to solve problems creatively—but to define problems as well. As you collaborate with your international peers on company projects that re-invent the interior domain, you will come to define your own work in the context of the field. [+]
