Part time Master's Degree in Political Science in Spain

View Part time Master Programs in Political Science in Spain 2018/2019

Political Science

The benefits of a Masters extend beyond improving your earning potential. They can provide you with personal and professional skills to accelerate your development. They are also an opportunity to differentiate yourself from your peers, many of whom will have similar A-level and undergraduate qualifications.

A political science program covers topics regarding the structure and function of governments, and how they influence humans and societies. The field evaluates the political, social, and economic aspects of government policies as well.

Spain, officially the Kingdom of Spain, is a sovereign state and a member state of the European Union. It is located on the Iberian Peninsula in southwestern Europe. Spanish universities regulate access to their own degrees and they fix the academic fees. They can also offer unofficial postgraduate degrees. The capital city Madrid has possibly the largest number of bars per capita of any European city and a very active nightlife.

Start Today Best Part time Master's Programs in Political Science in Spain 2018/2019

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Master in European Union Studies and Human Rights

UCAM Universidad Católica San Antonio de Murcia
Campus Part time 1 year October 2018 Spain Murcia Spain Online + 1 more

The Master's in European Union Studies and Human Rights represents an innovation in the educational field. Its support of a face-to-face formation, the active involvement of students of various nationalities, combined visits to European institutions and the mixed approach of the provided training makes UCAM’s Master's in EU Studies and Human Rights a rigorous, innovative and top quality program. [+]

The Catholic University San Antonio (UCAM) has a large team of researchers that are specialized in European constitution & legislation and come from various responsibility backgrounds. It is their knowledge and expertise that converge in this Master's Degree, providing students with an interdisciplinary program, which allows them to gain a broad and comprehensive understanding of the European Union. Our academic staff is also composed of a large number of civil servants and consultancy experts involved in the daily practice of the European Union.

The Master's in European Union Studies and Human Rights represents an innovation in the educational field. Its support of a face-to-face formation, the active involvement of students of various nationalities, combined visits to European institutions and the mixed approach of the provided training makes UCAM’s Master's in EU Studies and Human Rights a rigorous, innovative and top quality program. Moreover, the postgraduate degree also includes a work placement in a real company or institution of at least 250 hours in duration.... [-]


Master Expert in Conflict Resolution

Divulgazione Dinamica
Online Part time 900 hours September 2019 Spain Seville

The Master Expert in Conflict Resolution is made up of two titles in a single accreditation. These titles are targeted towards two complementary areas and summative [+]

PROGRAM LANGUAGE: ITALIAN

Master Expert in Conflict ResolutionThe Master Expert in Conflict Resolution is made up of two titles in a single accreditation. These titles are targeted towards two complementary areas and summative at the level of knowledge, which clearly manifest a high degree of specialization.CONTENTS:TITLE: EXPERT IN MEDIATION1. IMMIGRATION. SOCIAL ISSUES- Immigration as a structural process through history- The concept of citizenship and nationality- The law against foreigners- Aliens and cultural pluralism- Aliens and welfare state- Socio-cultural characteristics of the immigrant population. Papers2. FIRM MANAGEMENT OF MULTICULTURAL- The migration- Treatment of the difference in the company- Culture and intercultural relations. Keys to their farm management- Intercultural skills as a professional expertise- Intercultural training firm3. ANIMATION SOCIO-PROFESSIONAL- Socio-cultural Animation- Participation- Socio-professional- Project ORLA4. LABOUR MARKET- Policies for employment and training- The characteristics of the working world in our country at the end of the twentieth century, in relation to new technologies and sources of employment in favor of new5. PROFESSIONAL ORIENTATION- Define what is meant by vocational guidance, how to organize this process, what methodology to use, what type of customers use the services of orientation, and analyzes the characteristics of these collective6. EMPLOYABILITY- The process of professional integration- Active labor market policies, aimed at both enterprise creation and vocational training to promote employment and inclusionTITLE: MASTER OF SOCIAL MEDIATION7. CONFLICT PREVENTION- Concept and types of conflict- Strategy of prevention of conflicts8. CONFLICT RESOLUTION- Gathering the materials for understanding the conflict- Analyzing the conflict. Holistic and specific- The alternative methods... [-]


Master in Social Mediation and Employment

Divulgazione Dinamica
Online Part time 900 hours September 2019 Spain Seville

The Master in Social Mediation and Employment consists of two titles in a single accreditation (Expert, Master). These titles refer to two complementary professional areas [+]

PROGRAM LANGUAGE: ITALIAN

Master in Social Mediation and EmploymentThe Master in Social Mediation and Employment consists of two titles in a single accreditation (Expert, Master). These titles refer to two complementary professional areas that can achieve a high level of specialization.

CONTENTS:TITLE: EXPERT IN SOCIAL MEDIATION1. CONFLICT PREVENTION- Concept and types of conflict- Strategy of prevention of conflicts2. CONFLICT RESOLUTION- Gathering the materials for understanding the conflict- Analyzing the conflict. Holistic and specific- The alternative methods of dispute resolution- Mediation3. SOCIAL AND COMMUNITY MEDIATION- Social and Community Mediation- Community Mediation as a methodology- Analysis of the communal reality- Development and Community culmination of the process of mediation- Areas of Application- Evaluation of the Community Mediation4. MEDIATION: TOOLS AND TECHNIQUES- Intercultural mediation- Practice of intercultural mediation- The mediator in the mediation process: steps and recommendations- Models of intercultural mediation- Tools5. FARM MANAGEMENT OF MULTICULTURAL- The migration- Treatment of the difference in the company- Culture and intercultural relations. Keys to their farm management- Intercultural skills as a professional expertise- Intercultural training farm6. EVALUATION OF MEDIATION- Evaluation as a strategy to streamline processes and mediation programs- Concept, objectives, and functions- Prospects and approaches to the evaluation- Planning and development of evaluation- The evaluation report- Characteristics, structure, and target- Evaluation of the assessment. Improvement of measurement processesTITLE: MASTER IN TRAINING FOR EMPLOYMENT AND HUMAN RESOURCES7. LABOUR MARKET- Policies for employment and training- The characteristics of the working world in our country at the end of the twentieth century, in relation to new technologies and... [-]


Master in Social Education and Community Intervention

Divulgazione Dinamica
Online Part time 900 hours September 2019 Spain Seville

The Master in Social Education and Community Intervention consists of three titles in a single accreditation. These titles are targeted toward the three segments of the labor market. [+]

PROGRAM LANGUAGE: ITALIAN

Master in Social Education and Community InterventionThe Master in Social Education and Community Intervention consists of three titles in a single accreditation. These titles are targeted toward the three segments of the labor market. Accredited curriculum consistency in the professional specialization and allow a consolidation easier.CONTENTS:TITLE: SOCIAL MEDIATION TECHNICIAN 1. MEDIATION- Introduction. Intercultural Mediation- Profile of the intercultural mediator- Scope of intercultural mediation2. CONFLICT PREVENTION- Concept and types of conflict- Strategy of prevention of conflicts3. CONFLICT RESOLUTION- Gathering the materials for understanding the conflict- Analyzing the conflict. Holistic and specific- The alternative methods of dispute resolution- Mediation4. COMMUNITY MEDIATION- Social and Community Mediation- Community Mediation as a methodology- Analysis of the communal reality- Development and Community culmination of the process of mediation- Areas of Application- Evaluation of the Community MediationTITLE: EXPERT ON COMMUNITY INTERVENTION5. Participatory techniques- Common Methodology- Methodologies, approaches and participatory techniques6. TECHNICAL INFORMATION AND COMMUNICATION- Communication and Information. Concepts- Communication in organizations7. SOCIO-CULTURAL ANIMATION- Development of animation programs- Method and methodology of the animation8. ANIMATION SOCIO-PROFESSIONAL- Socio-cultural Animation- Participation- Socio-professional- Project ORLA9. MANAGEMENT OF ASSOCIATIONS- The associations and their characteristics- Legislation applicable to associationsTITLE: MASTER IN SOCIAL EDUCATION10. SOCIAL EDUCATION- Social Education- Social Origins of Education- The social educator- Social Skills professional educator- Code of ethics for professional practice of social education11. TECHNICAL TOOLS AND SOCIAL EDUCATION- Techniques and diagnostic tools- Communication skills- Technical education- Technical evaluation- The game as a tool of social education12. GROUP MANAGEMENT- Context and conceptualization- Influence of the group on... [-]


Master in Social Education and Intercultural Mediation

Divulgazione Dinamica
Online Part time 900 hours September 2019 Spain Seville

The Master Expert in Social Education and Intercultural Mediation consists of two titles in a single accreditation. These titles are targeted towards two complementary areas [+]

PROGRAM LANGUAGE: ITALIAN

Master in Social Education and Intercultural MediationThe Master in Social Education and Intercultural Mediation consists of two titles in a single accreditation. These titles are targeted towards two complementary areas and summative at the level of knowledge, which clearly manifest a high degree of specialization.CONTENTS:TITLE: EXPERT IN MEDIATION1. CONFLICT PREVENTION- Concept and types of conflict- Strategy of prevention of conflicts2. CONFLICT RESOLUTION- Gathering the materials for understanding the conflict- Analyzing the conflict. Holistic and specific- The alternative methods of dispute resolution- Mediation3. MEDIATION- Introduction. Intercultural Mediation- Profile of the intercultural mediator- Scope of intercultural mediation4. FIRM MANAGEMENT OF MULTICULTURAL- The migration- Treatment of the difference in the company- Culture and intercultural relations. Keys to their farm management- Intercultural skills as a professional expertise- Intercultural training farm5. EVALUATION OF MEDIATION- Evaluation as a strategy to streamline processes and mediation programs- Concept, objectives and functions- Prospects and approaches to the evaluation- Planning and development of evaluation- The evaluation report- Characteristics, structure and target- Evaluation of the assessment. Improvement of measurement processesTITLE: MASTER IN SOCIAL EDUCATION6. SOCIAL EDUCATION- Social Education- Social Origins of Education- The social educator- Social Skills professional educator- Code of ethics for professional practice of social education7. TECHNICAL TOOLS AND SOCIAL EDUCATION- Techniques and diagnostic tools- Communication skills- Technical education- Technical evaluation- The game as a tool of social education8. GROUP MANAGEMENT- Context and conceptualization- Influence of the group on its members9. SOCIAL SKILLS FOR INTERVENTION socio-- Social skills- Some social skills relevant to the socio-educational intervention10.... [-]


Master in Current Democracies: Nationalism, Federalism and Multiculturalism

Universitat Pompeu Fabra Barcelona
Campus Part time 1 - 2 years September 2019 Spain Barcelona

Linguistic, national, ethnic, religious and cultural diversity is a consolidated reality in the world of modern democracies and is a trend of growing importance. The first decades of the century are a testimony of a process of political, economic and technological change with global and irreversible characteristics that raises both challenges and opportunities for modern liberal democracies. [+]

Master in Current Democracies: Nationalism, Federalism and Multiculturalism

Linguistic, national, ethnic, religious and cultural diversity is a consolidated reality in the world of modern democracies and is a trend of growing importance. The first decades of the century are a testimony of a process of political, economic and technological change with global and irreversible characteristics that raises both challenges and opportunities for modern liberal democracies.

The main objective of this programme is to prepare high-level academicians and professionals in the area of political theory, with the capacity of becoming specialists who can compete successfully in international academic and professional sphere. To achieve this, an advanced level of knowledge has to be attained, with special emphasis on the handling of methods and techniques with which to analyse the practical transformation of current societies and influence them. The master's degree, therefore, seeks to develop generic competencies that will enhance the holder's professional activity in relation to their capacity of analysis, synthesis and communication; the capacity of adapting to new situations and the creation of new knowledge; interpersonal relationship skills in an international context; and ethical responsibility.... [-]


International Master in Social Education (Italian-Spanish)

Divulgazione Dinamica
Online Part time 600 hours September 2019 Spain Seville

The International Master in Social Education (Italian-Spanish) offers the opportunity to specialize, with a participatory approach in an emerging area of ​​our educational system.

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PROGRAM LANGUAGE: ITALIAN/SPANISH

International Master in Social Education (Italian-Spanish)The International Master in Social Education (Italian-Spanish) offers the opportunity to specialize, with a participatory approach in an emerging area of our educational system, where the view makes it essential to intercultural additional language training.Divulgazione Dinamica offers this degree to meet the growing demand on the domestic and international professionals specialized and well prepared on the interlingual and intercultural, to address all needs in a context that is becoming increasingly global.CONTENTS:1. SOCIAL EDUCATION- Social Education- Social Origins of Education- The social educator- Social Skills professional educator- Code of ethics for professional practice of social education2. TECHNICAL TOOLS AND SOCIAL EDUCATION- Techniques and diagnostic tools- Communication skills- Technical education- Technical evaluation- The game as a tool of social education3. Gestion de grupos- Y Contextualización conceptualización- Influencia sobre sus miembros grupo the4. PREVENCIÓN CONFLICTOS DE- Concepto y type of conflict- Estrategia de la prevención de conflictos5. SOCIAL SKILLS FOR INTERVENTION socio-- Social skills- Some social skills relevant to the socio-educational intervention6. PROJECT DESIGN- Levels of planning: plan, program, project- Levels of projects- Phases of a project- Elements of a project- Quality of the projects. Guide to Action7. SOCIAL RESEARCH TECHNIQUES- Tools and methodology that facilitate the analysis of reality in action research8. NEW TECHNOLOGIES APPLIED TO EDUCATION- Conceptualization and sources of knowledge. The knowledge society- Media as media and educational resources for ICT in education- Platforms: free software (Moodle) and commercial software9. TEACHING METHODOLOGY- Teaching Methodology- Design and Programming- He / trainer / a-... [-]


International Master in Social and Intercultural Mediation (Italian-Spanish)

Divulgazione Dinamica
Online Part time 600 hours September 2019 Spain Seville

The International Master in Social and Intercultural Mediation (Italian-Spanish) offers the opportunity to specialize, with a participatory approach in an emerging area [+]

PROGRAM LANGUAGE: ITALIAN/SPANISH

International Master in Social and Intercultural Mediation (Italian-Spanish)The International Master in Social and Intercultural Mediation (Italian-Spanish) offers the opportunity to specialize, with a participatory approach in an emerging area of the service sector, where the view makes it essential to intercultural language training additional.Divulgazione Dinamica offers this degree to meet the growing demand on the domestic and international professionals specialized and well prepared on the interlingual and intercultural, to address all needs in a context that is becoming increasingly global.CONTENTS:1. CONFLICT PREVENTION- Concept and types of conflict- Strategy of prevention of conflicts2. CONFLICT RESOLUTION- Gathering the materials for understanding the conflict- Analyzing the conflict. Holistic and specific- The alternative methods of dispute resolution- Mediation3. EVALUATION OF MEDIATION- Evaluation as a strategy to optimize the processes and programsmediation- Concept, objectives, and functions- Prospects and approaches to the evaluation- Planning and development of evaluation- The evaluation report- Characteristics, structure, and target- Evaluation of the assessment. Improvement of measurement processes4. MEDIATION IN EDUCATIONAL CONTEXTS- School life- School mediation: key concepts- The conflict in the school environment. Conflict prevention and resolution- Skills and techniques for mediation- The mediator- Benefits of school mediation5. FAMILY MEDIATION- Background of family mediation- The concept of family mediation- Models of intervention in the mediation- The role of the mediator- Stages of mediation- Legal framework. Mediation program for the separation and divorce- The couple and the mediation6. SOCIAL AND COMMUNITY MEDIATION- Social and Community Mediation- Community Mediation as a methodology- Analysis of the communal reality- Development and... [-]


Research Master in Political Sciences

Universitat Pompeu Fabra Barcelona
Campus Part time 1 - 2 years September 2019 Spain Barcelona

This master's program is intended for people seeking to enter the field of political science research, whether with a view to subsequently pursuing doctoral studies or to deepening their knowledge in order to work in the public or private sector. [+]

Research Master in Political Sciences

This master's program is intended for people seeking to enter the field of political science research, whether with a view to subsequently pursuing doctoral studies or to deepening their knowledge in order to work in the public or private sector.

Objectives

The program aims to produce political science analysts and researchers with the necessary capacity for independent work to apply current analytical techniques and methods productively and the necessary capacity for group work to make valuable contributions to research teams, research centers, and analysis departments and offices.

Who is it for?

Candidates must hold an official university degree in the political and social sciences, legal sciences, humanities or health sciences issued by a higher education institution in the European Higher Education Area.... [-]


Master in Sustainable Development and Social Education

Divulgazione Dinamica
Online Part time 900 hours September 2019 Spain Seville

The Master in Sustainable Development and Social Education is made up of two titles in a single accreditation (Expert, Master). [+]

PROGRAM LANGUAGE: ITALIANMaster in Sustainable Development and Social EducationThe Master in Sustainable Development and Social Education is made up of two titles in a single accreditation (Expert, Master). These titles refer to two complementary professional areas that can achieve a high level of specialization.CONTENTS:TITLE: SOCIAL EDUCATION EXPERT1. SOCIAL EDUCATION- Social Education- Social Origins of Education- The social educator- Social Skills professional educator- Code of ethics for professional practice of social education2. TECHNICAL TOOLS AND SOCIAL EDUCATION- Techniques and diagnostic tools- Means of communication- Teaching Techniques- Technical evaluation- The game as a tool of social education3. TEACHING METHODOLOGY- Teaching Methodology- Design and Programming- The / the trainer / her- Methodology and teaching strategy- Teaching Resources- Technical Group- Evaluation4. SOCIAL SKILLS FOR INTERVENTION socio-- Social skills- Some social skills relevant to the socio-educational intervention5. EDUCATION AND YOUTH SOCIAL- In the concept of youth- Socio-educational intervention in the collective of young- Antisocial behavior in young adolescents. Explanatory theories- The intervention sicoeducativo housing assistance6. EDUCATION AND SOCIAL EXCLUSION- Social Exclusion- Socialization and education- Explanatory theories of social- Social Education specialist- Intervention in the face of exclusion processes- Some specific actions7. SOCIAL DEVELOPMENT AND COMMUNITY EDUCATION- Social Education and Community Development- The community as an area of intervention- The third sector and social education8. SOCIAL AND FAMILY EDUCATION- The family- Socio-educational intervention in the family context- Example of intervention: families of people with disabilities- The ill-treatment and risk situations at the family levelTITLE: MASTER IN SUSTAINABLE DEVELOPMENT9. SUSTAINABLE DEVELOPMENT- The concept of sustainable development. Historical... [-]


Master in Social and Intercultural Mediation

Divulgazione Dinamica
Online Part time 900 hours September 2019 Spain Seville

The Master in Social and Intercultural Mediation consists of three titles in a single accreditation. These titles are targeted toward the three segments of the labor market. [+]

PROGRAM LANGUAGE: ITALIAN

Master in Social and Intercultural MediationThe Master in Social and Intercultural Mediation consists of three titles in a single accreditation. These titles are targeted toward the three segments of the labor market. Accredited curriculum consistency in the professional specialization and allow a consolidation easier.CONTENTS:TITLE: TECHNICIAN IN SOCIAL MEDIATION1. CONFLICT PREVENTION- Concept and types of conflict- Strategy of prevention of conflicts2. MEDIATION- Introduction. Intercultural Mediation- Profile of the intercultural mediator- Scope of intercultural mediation3. CONFLICT RESOLUTION- Gathering the materials for understanding the conflict- Analyzing the conflict. Holistic and specific- The alternative methods of dispute resolution- MediationTITLE: EXPERT IN SOCIAL AND INTERCULTURAL MEDIATION4. MEDIATION IN EDUCATIONAL CONTEXTS- The coexistence school- Mediation school: Key Concepts- The conflict in the school. Prevention and resolution of conflicts- Skills and techniques for mediation- The mediator- Benefits of school mediation5. FAMILY MEDIATION- Background of family mediation- The concept of family mediation- Models of intervention in the mediation- The role of the mediator- Stages of mediation- Legal framework. Mediation program for the separation and divorce- The couple and the mediation6. SOCIAL AND COMMUNITY MEDIATION- Social and Community Mediation- Community Mediation as a methodology- Analysis of the communal reality- Development and Community culmination of the process of mediation- Areas of Application- Evaluation of the Community Mediation7. EVALUATION OF MEDIATION- Evaluation as a strategy to optimize the processes and programsmediation- Concept, objectives, and functions- Prospects and approaches to the evaluation- Planning and development of evaluation- The evaluation report- Characteristics, structure, and target- Evaluation of the assessment. Improvement... [-]


Master in Social Education

Divulgazione Dinamica
Online Part time 900 hours September 2019 Spain Seville

The Master in Social Education is a product geared towards the specialization training, with a participatory approach in an emerging area of ​​our educational system. [+]

PROGRAM LANGUAGE: ITALIAN

Master in Social EducationThe Master in Social Education is a product geared towards the specialization training, with a participatory approach in an emerging area of our educational system.CONTENTS:1. SOCIAL EDUCATION- Social Education- Social Origins of Education- The social educator- Social Skills professional educator- Code of ethics for professional practice of social education2. TECHNICAL TOOLS AND SOCIAL EDUCATION- Techniques and diagnostic tools- Communication skills- Technical education- Technical evaluation- The game as a tool of social education3. GROUP MANAGEMENT- Context and conceptualization- Influence of the group on its members4. CONFLICT PREVENTION- Concept and types of conflict- Strategy of prevention of conflicts5. SOCIAL SKILLS FOR INTERVENTION socio-- Social skills- Some social skills relevant to the socio-educational intervention6. BUILDING PROJECTS- Levels of planning: plan, program, project- Levels of projects- Phases of a project- Elements of a project- Quality of the projects. Guide to Action7. TECHNICAL INVESTIGATION OF SOCIAL- Tools and methodology that facilitate the analysis of realityin the investigation-action8. NEW TECHNOLOGIES APPLIED TO EDUCATION- Conceptualization and sources of knowledge. The knowledge society- Media as media and educational resources for ICT in education- Platforms: free software (Moodle) and commercial software9. TEACHING METHODOLOGY- Teaching Methodology- Design and Programming- The / the trainer / her- Methodology and teaching strategy- Teaching Resources- Technical Group- Evaluation10. SOCIAL EDUCATION AND YOUTH- In the concept of youth- Socio-educational intervention in the collective of young- Antisocial behavior in young adolescents. Explanatory theories- The intervention in assisting residential sicoeducativo11. EDUCATION AND SOCIAL SENIORS- Psychosocial aspects of aging- Social Education and... [-]


Masters triple international law, human rights and cooperation

Campus Stellae Instituto Europeo
Online Part time 6 - 12 months September 2019 Spain Santiago de Compostela

The Master has a minimum duration of 6 months and maximum 1 year. An extension option of another year, with cost ... [+]

Triple Masters in International Law, Human Rights and International Cooperation

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The Master has a minimum duration of 6 months and maximum 1 year. An extension option of one year, with an additional cost to the student of 200.00 €. Free update service for one year following completion of the period of registration and access to forums and social networks.

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ACADEMIC VALUE

The Master has an academic rating of 900 hours.

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TARGET

Graduates, diploma, students in 4th and 5th grade, professional and academic Untitled related to the specialty, leading in the latter case the expert graduate degree. ... [-]


Master's degree in political marketing and institutional communication

Universidad Católica de Valencia
Campus Part time 1 year September 2019 Spain Valencia

The Master includes trips and educational visits to political institutions such as the Palacio de la Moncloa (always subject to availability of the Complex's agenda within the academic year period). [+]

The Master includes trips and educational visits to political institutions such as the Palacio de la Moncloa (always subject to availability of the Complex's agenda within the academic year period).

The Master in Political Marketing and Institutional Communication of the Catholic University of Valencia is the only official master's degree in its specialty in the Valencian Community and offers cutting-edge training to those people who hold or aspire to have managerial and government responsibilities in the different social instances and public institutions of society.

From a humanistic and interdisciplinary approach, together with a solid scientific and technological base, this master's degree covers with total quality assurance the deficit of formative offer that currently exists as regards the fundamental and universal dimensions of leadership, leadership and government of the different political instances, with the aim of educating to acquire not only the technical competences but also the vision, the prudence and the habit to base.... [-]


master's degree in conflict resolution and mediation

Fundación Universitaria Iberoamericana (FUNIBER)
Online Part time 6 - 24 months Open Enrollment Spain Barcelona

The MA in Conflict Resolution and Mediation is framed within the perspective of conflict studies. It offers participants an overview of recent ... [+]

MA in Conflict Resolution and Mediation

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The MA in Conflict Resolution and Mediation is framed within the perspective of conflict studies. It offers participants an overview of recent knowledge about the conflict and develop skills and abilities in the different techniques of resolution / conflict transformation / disputes.

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By articulating theoretical and pedagogical discussion of practical cases, within a space of interaction promoted by the teachers and the use of a Virtual Campus, a person who completes the Masters in Conflict Resolution and Mediation will be qualified to:

Knowing and mastering the best techniques in the resolution / transformation & oac ute; No conflicts / disputes in different areas. Know and use the latest techniques in online dispute resolution. ... [-]