Best Part time Masters in Customer Relations 2017. The educational content of the Master’s Degrees has been adapted to meet the requirements of the European Higher Education Area. They offer 60 ECTS credits, whereby guaranteeing an ongoing effort for the improvement of managerial skills and the optimal development of attitudes such as initiative, teamwork and critical thinking. The Master’s Degrees at ESERP put special emphasis on the development of professional skills that are based on up-to-date knowledge, and that will enable the student to strategically put into practice the latest techniques and tools. To do so, we rely on a Faculty that is made up of expert professionals who bring the most relevant issues to the classroom regarding the current business sector. To integrate the students into the business world and help them in the decision-making process, we apply a dynamic and active teaching system, through the implementation of various teaching tools, which include simulation and the case-study method, among others. Objectives Good organisational, leadership and management skills. Adaptability to change and innovations in technology. Ability to provide a company’s senior management with strategic and operational plans. Critical analysis and abstract thinking. Quick identification, analysis and solving of problems. Open-mindedness towards the socioeconomic and cultural environment. As well as a high level of personal and professional cultural enrichment guiding day-to-day activities, ultimately transforming the cost of education into productivity for the business and organisations. Methodology Case-Study: Case studies are used to study the functional areas of a business, most of... [-]

Differentials Course strengthening networking with a team of teachers trained by leading professionals in the HR field; Calendar of early classes; practical application of the contents; Replacement of intelligent modules, to ensure our students completing the course; Material classes with anticipated delivery; Facipe Careers - employability core that helps our students on placement in the labor market; Facipe languages ​​- English lessons with promotional price for FACIPE students. Goals People Management aims to train students for business management, providing you with the knowledge of the main methods and management techniques, concepts, principles of use, motivations, quality tools and strategies of information technology. SPECIFIC: develop theoretical and practical knowledge, skills and tools that can help analyze managerial problems, supporting decision making and effective implementation of projects. Train entrepreneurs with managerial capacity to act in an integrated way with the reality of society and the public and private markets. Develop skills related to strategic management in Human Resources. Develop planning skills and coordination of the management process improvement. TARGET AUDIENCE Professionals in the field of people management, social workers, psychologists, business managers and other professionals working directly or indirectly in people management. METHODOLOGY Will be used according to the nature and desirability of each subject, various methods such as case studies; games and simulations; conferences; lectures; seminars; directed studies; group work; practical lessons in business; debates. All modules will have the pre class feature that it is the provision of school materials with case studies, so that our students already begin the... [-]