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10 Masters Programs in Customer Relations

After earning a bachelor’s degree or any other undergraduate degree, it is possible for students to continue their studies to gain additional benefits for their career. A deeper understanding and mastery of your chosen field can be attained by earning a master’s degree. What is a Master in Customer Relations? As opposed to a typical degree program in business, studying customer re… Read more

What is a Master in Customer Relations? As opposed to a typical degree program in business, studying customer relations incorporates elements of interpersonal skills. This kind of program includes many general business courses, such as accounting, finance, marketing, and resource management, as well as courses relating to communication, including social networking, phone techniques, and client rapport. Students who enter this kind of program will specialize for their career.

In addition to qualifying students for their career, master’s degree programs help scholars develop excellent communication skills that are applicable to any position. Additionally, students can take advantage of the specific focus of their degree to prepare for their desired career focus.

The specific school and program you choose greatly influences the cost of earning your master’s degree in customer relations. In fact, the country of study also plays a role in determining tuition. You will be better prepared if you keep costs in mind while researching programs.

While the interpersonal skills developed in a customer relations degree program will help graduates enter many kinds of positions, the typical field for graduates of this program is in sales. It is possible to work with public and private corporations as a sales associate, sales manager, account manager, or sales representative. The required communication skills also make these kinds of graduates appealing for managerial positions.

To begin the process of earning your graduate degree in customer relations, it’s best that you first find a program that meets your needs. Search for your program below and contact directly the admission office of the school of your choice by filling in the lead form.

Other options within this field of study:

Online | Graduate Certificates | Online Courses

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Other options within this field of study:

Online | Graduate Certificates | Online Courses

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European Master in Customer Relationship Marketing program (MERCURI)

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Grenoble IAE

Saint-Martin-d'Hères, France +3 More

MERCURI is an integrated European Master's Program, jointly developed and implemented by four European universities: Katowice University of Economics (Poland)*, Grenoble INP I ... +

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MERCURI is an integrated European Master's Program, jointly developed and implemented by four European universities: Katowice University of Economics (Poland)*, Grenoble INP Institute of Engineering and Management, Université Grenoble Alpes (France), Aschaffenburg University of Applied Sciences (Germany), Universidad Cardenal Herrera (Spain). The Mercuri Master's degree is taught over four semesters, with students spending one semester in each of the partner countries. Students who successfully pass all the exams will graduate from Grenoble IAE and one of the partner universities. -

Master

Full-time

2 years

English

Sep 2023

Campus

Master in Digital Marketing and Customer Experience (CX)

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EUDE, Escuela Europea de Dirección De Empresas

Madrid, Spain

With the Master of Customer Experience you will achieve technical knowledge in the field of UX, UI and AI, accessing fundamental Software tools today and you will learn how al ... +

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With the Master of Customer Experience you will achieve technical knowledge in the field of UX, UI and AI, accessing fundamental Software tools today and you will learn how all these skills can enhance your profile in a market that demands hybrid professionals, combining their knowledge business but also with a solid technical foundation. -

Master

Full-time

9 months

Spanish

Online

Master in Customer Experience - Online

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INESDI Business School

Madrid, Spain

Inesdi's Master in Customer Experience will equip you with the necessary skills to lead strategic decisions aimed at maximizing the customer relationship and satisfaction mode ... +

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Inesdi's Master in Customer Experience will equip you with the necessary skills to lead strategic decisions aimed at maximizing the customer relationship and satisfaction model, learning how to anticipate their needs and desires, in the current high uncertainty and competitive landscape, generating and implementing changes in organizations, so that they obtain a competitive advantage by placing the consumer at the center of their strategy. -

Master

Part-time

12 months

Spanish

Online

Earn a scholarship worth up to $10,000

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Programme Grande Ecole

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EM Strasbourg Business School

Strasbourg, France

Choosing Programme Grande Ecole (PGE) at EM Strasbourg means committing to a training program that combines professional and personal development, academic excellence, and int ... +

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Choosing Programme Grande Ecole (PGE) at EM Strasbourg means committing to a training program that combines professional and personal development, academic excellence, and international immersion with majors such as Economics, Marketing & Customer Relations, etc. Offering an à la carte program adapted to our students’ profiles is the PGE philosophy. From theoretical knowledge to practical know-how, you will develop solid professional and operational experience. The advantage of this program? Strong support for personal development. -

Master

Full-time

2 years

English, French

Sep 2023

31 May 2023

Campus

Master in Customer Experience: Innovation & Design Thinking [MICEMD]

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ESIC Business & Marketing School

Madrid, Spain

The Master in Customer Experience Management (MICEMD) provides you with the knowledge and tools necessary to get to know consumers, listen to them, turn them into your custome ... +

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The Master in Customer Experience Management (MICEMD) provides you with the knowledge and tools necessary to get to know consumers, listen to them, turn them into your customers and, finally, into fans of your brand. -

Master

Full-time

9 months

Spanish

Campus

Master in Customer Experience & Innovation

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EAE Business School Barcelona

Barcelona, Spain

The Master in Customer Experience & Innovation aims to create innovation professionals who have the conceptual and practical tools to successfully develop innovation and D ... +

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The Master in Customer Experience & Innovation aims to create innovation professionals who have the conceptual and practical tools to successfully develop innovation and Design Thinking processes in companies, focusing on the use of methodological tools and techniques, practicing “empathy” techniques to put yourself in the shoes of potential customers and detect unmet needs, developing their creativity, applying it to solving real business problems and reflecting on their own profile as potential innovation professionals, in particular their own attitude in front of risk, error and uncertainty. -

Master

Full-time

12 months

Spanish

Oct 2023

Campus

Master in Behavior and Consumer Sciences

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ESPM – Brasil

São Paulo, Brazil

Understanding and monitoring market and consumption data and information, the cultural and behavioral dynamics and the main vectors and motivators that influence the purchase ... +

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Understanding and monitoring market and consumption data and information, the cultural and behavioral dynamics and the main vectors and motivators that influence the purchase and consumption decisions of new consumers, generating and activating insights to create and validate more customer centric value propositions is a strategic business differential adopted by companies and brands to achieve success and maintain their relevance. -

Master

Part-time

3 semesters

Portuguese (Brazil)

21 Mar 2023

16 Mar 2023

Campus

Master In Customer Experience & Innovation

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IE University

Madrid, Spain

The Master in Customer Experience & Innovation is spread across three terms and is made up of four pillars: Business, Technology, Human-Centered Design, and Innolabs. You ... +

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The Master in Customer Experience & Innovation is spread across three terms and is made up of four pillars: Business, Technology, Human-Centered Design, and Innolabs. You will learn how consumer insights drive impactful business decisions and understand the bigger picture. You will learn to harness the latest technologies to improve the customer experience and imagine a future that doesn’t yet exist. You will discover what we call desirability and how we account for human factors to create the right thing, the right way for the right people. Hands-on, transversal Innolabs will allow you to work in teams in areas like the creative process, adaptive leadership, prototyping, design thinking, and insights. -

Master

Full-time

10 months

English

18 Sep 2023

Campus

Master's Degree in SAP Support and Bigdata

PC Carrier

A Coruña, Spain

Master's Degree in SAP Support and Bigdata

Master's Degree in SAP Support and Bigdata -

Master

Full-time

Spanish

Online & Campus Combined

Campus

Online

Master in Customer Service and Support

American University (Universidad Americana (UAM))

Panama City, Panama

Comprehensively train graduates of the Master's Degree in Customer Service and Attitudes, endowed with knowledge, skills, attitudes, and values, which integrated allow them to ... +

Comprehensively train graduates of the Master's Degree in Customer Service and Attitudes, endowed with knowledge, skills, attitudes, and values, which integrated allow them to act competently in professional practice in this field with creativity and dynamism, who manage to build and provide services with a high level of excellence, through their interpretation, application, and innovation. Encourage the student to generate knowledge, detect strengths and weaknesses, present alternative solutions through the use of a variety of options that help solve problems and controversies in the provision of services and customer service -

Master

Spanish

Campus

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10 Masters Programs in Customer Relations

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Earn a scholarship worth up to $10,000