Masters Programs in Customer Relations

Compare 2 Masters Programs in Customer Relations

Customer Relations

After earning a bachelor’s degree or any other undergraduate degree, it is possible for students to continue their studies to gain additional benefits for their career. A deeper understanding and mastery of your chosen field can be attained by earning a master’s degree.

What is a Master in Customer Relations? As opposed to a typical degree program in business, studying customer relations incorporates elements of interpersonal skills. This kind of program includes many general business courses, such as accounting, finance, marketing, and resource management, as well as courses relating to communication, including social networking, phone techniques, and client rapport. Students who enter this kind of program will specialize for their career.

In addition to qualifying students for their career, master’s degree programs help scholars develop excellent communication skills that are applicable to any position. Additionally, students can take advantage of the specific focus of their degree to prepare for their desired career focus.

The specific school and program you choose greatly influences the cost of earning your master’s degree in customer relations. In fact, the country of study also plays a role in determining tuition. You will be better prepared if you keep costs in mind while researching programs.

While the interpersonal skills developed in a customer relations degree program will help graduates enter many kinds of positions, the typical field for graduates of this program is in sales. It is possible to work with public and private corporations as a sales associate, sales manager, account manager, or sales representative. The required communication skills also make these kinds of graduates appealing for managerial positions.

To begin the process of earning your graduate degree in customer relations, it’s best that you first find a program that meets your needs. Search for your program below and contact directly the admission office of the school of your choice by filling in the lead form.

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Master in Digital Marketing & Customer Experience in Madrid

ESERP Business School
Campus Part time 1 year October 2018 Spain Madrid

Through a dynamic and active teaching method you will be provided with up-to-date knowledge that will allow you to apply the latest techniques and tools. [+]

Masters in Customer Relations. The educational content of the Master’s Degrees has been adapted to meet the requirements of the European Higher Education Area. They offer 60 ECTS credits, whereby guaranteeing an ongoing effort for the improvement of managerial skills and the optimal development of attitudes such as initiative, teamwork and critical thinking. The Master’s Degrees at ESERP put special emphasis on the development of professional skills that are based on up-to-date knowledge, and that will enable the student to strategically put into practice the latest techniques and tools. To do so, we rely on a Faculty that is made up of expert professionals who bring the most relevant issues to the classroom regarding the current business sector. To integrate the students into the business world and help them in the decision-making process, we apply a dynamic and active teaching system, through the implementation of various teaching tools, which include simulation and the case-study method, among others. Objectives Good organisational, leadership and management skills. Adaptability to change and innovations in technology. Ability to provide a company’s senior management with strategic and operational plans. Critical analysis and abstract thinking. Quick identification, analysis and solving of problems. Open-mindedness towards the socioeconomic and cultural environment. As well as a high level of personal and professional cultural enrichment guiding day-to-day activities, ultimately transforming the cost of education into productivity for the business and organisations. Methodology Case-Study: Case studies are used to study the functional areas of a business, most of which deal with real... [-]

Master In Strategic People Management

Grupo Tiradentes
Campus Full time 360 hours March 2018 Brazil Aracaju

strengthening networking with a team of teachers trained by leading professionals in the HR field [+]

Differentials Course strengthening networking with a team of teachers trained by leading professionals in the HR field; Calendar of early classes; practical application of the contents; Replacement of intelligent modules, to ensure our students completing the course; Material classes with anticipated delivery; Facipe Careers - employability core that helps our students on placement in the labor market; Facipe languages ​​- English lessons with promotional price for FACIPE students. Goals People Management aims to train students for business management, providing you with the knowledge of the main methods and management techniques, concepts, principles of use, motivations, quality tools and strategies of information technology. SPECIFIC: develop theoretical and practical knowledge, skills and tools that can help analyze managerial problems, supporting decision making and effective implementation of projects. Train entrepreneurs with managerial capacity to act in an integrated way with the reality of society and the public and private markets. Develop skills related to strategic management in Human Resources. Develop planning skills and coordination of the management process improvement. TARGET AUDIENCE Professionals in the field of people management, social workers, psychologists, business managers and other professionals working directly or indirectly in people management. METHODOLOGY Will be used according to the nature and desirability of each subject, various methods such as case studies; games and simulations; conferences; lectures; seminars; directed studies; group work; practical lessons in business; debates. All modules will have the pre class feature that it is the provision of school materials with case studies, so that our students already begin the... [-]