Master in International Hospitality and Service Management
NHL Stenden University of Applied Sciences
Key Information
Campus location
Leeuwarden, Netherlands
Languages
English
Study format
On-Campus
Duration
1 - 2 year
Pace
Full time, Part time
Tuition fees
EUR 2,530 / per year **
Application deadline
15 Aug 2024*
Earliest start date
Sep 2024
* non-EU applicants: 31 May
** EU students | non-EU students: €11,995
Introduction
Why choose the International Hospitality and Service Management master’s degree from NHL Stenden University of Applied Sciences?
- Work on challenges for and by the industry
- Be part of a highly international programme and hotel school with worldwide network possibilities
- Benefit from the programme’s smallscale and personal approach and over 20 years of experience in offering master’s programmes in hospitality
- Awarded with the highest rating by the Dutch-Flemish Accreditation Organization
- Our master’s programme is government-funded
Unique offering for the Netherlands:
NHL Stenden offers first-year students a housing guarantee through its accommodation partners. Sign up on time, and you’ll easily find the right place for you. Check out our housing page for more information and the terms of our housing guarantee.
Career Opportunities
Your future
As a resourceful professional, you’ll be equipped to take on a strategic management position and in high demand by companies worldwide.
Career opportunities
- General Manager understanding your guests, staff and stakeholders and translating their needs into strategy
- Head of Research & Development
- Sales & Marketing Manager coordinating sales and promotions to meet guests’ needs
- Corporate Policy Advisor
- Lecturer/Academic staff member passing on your insights and experience to the next generation
- Academic Programme Leader
- Director of Human Resources
- Entrepreneur running your own business
Curriculum
The practical way you learn
During your studies, you carry out practical assignments from real companies, working in groups and coached by lecturers and professionals with relevant professional experience. It’s a way of learning, an educational concept, we call Design-Based Education. You learn to draw on feedback to adapt your ideas and become more flexible, while also developing your teamwork and leadership skills.
There’s a world to explore
Our international community brings together over 80 nationalities on our campuses. It’s an open environment that will help you broaden your horizons in many respects. We also offer opportunities to get you ready for an intercultural work environment, such as through the programmes offered by RUN-EU.
Course structure
- Module 1 - Enhance your knowledge and understanding of hospitableness, service quality, customer satisfaction and other principles relevant to the service industry. You also start preparing your thesis defining a contemporary research topic
- Module 2 - You explore service performance, operations analysis and performance measurement and their relevance in operations and creating exceptional value for guests. You also look into sustainable development, corporate social responsibility and stakeholder analyses. For your thesis, you learn to write a well-balanced research proposal.
- Module 3 - Challenge the notions of strategic human resource management and examine its use within the global hospitality and service industry. And explore the key principles of finance that facilitate the decision-making process.
- Module 4 - Study an elective, choosing from Managing Events Organisations Entrepreneurship & Innovation and AIHR Projects (Research)
Admissions
Program Tuition Fee
Scholarships and Funding
If you are thinking about applying to NHL Stenden University of Applied Sciences, you may be eligible for a scholarship. NHL Stenden offers 2 different scholarships for NON-EU/EEA bachelor students.
NL Scholarship
The NL Scholarship is financed by the Dutch Ministry of Education, Culture and Science and Dutch research universities and universities of applied sciences. These scholarships award selected international undergraduate students from outside the EU/EEA with a one-time financial contribution of € 5000.
NHL Stenden Excellency Scholarship
The NHL Stenden Excellency Scholarship is a performance-based scholarship for 1st and 2nd year non-EU/EEA students at NHL Stenden.
Rankings
- Triple 'good' rating by the Accreditation Organisation of the Netherlands and Flanders (NVAO).
- International Centre of Excellence in Tourism & Hospitality (THE-ICE).
- NHL Stenden Hotel Management School Leeuwarden was awarded the ECA Certificate for Quality in Internationalisation as the first institution in the Netherlands and first hotel management school in Europe.
Facilities
Why study at NHL Stenden University of Applied Sciences
NHL Stenden University of Applied Sciences challenges its students, staff and partners to explore beyond existing solutions and possibilities, to discover and develop their talents so as to contribute to social progress.
- Learn using a practical approach, working in groups on assignments set by industry partners and developing usable solutions
- Get more international opportunities and spend part of your degree studying or doing your internship in a different country, drawing on our global network
- Get the most out of your studies with relatively low tuition rates, well-priced housing (and a housing guarantee) and homely and affordable student cities