General Objective

The Master's programme in Industrial and Employment Relations is designed to provide a wide spectrum of knowledge and skills for those with professional interests in industrial and employment relations. In addition, participants will be exposed to international and comparative industrial and employment relations systems with a view to better understanding the implications for current industrial relations systems and practices.

Specific objectives

On successful completion of the Master in Industrial and Employment Relations, participants will be able to:

  • Describe the industrial and employment relations systems with a comparative approach;
  • Critically reflect upon theoretical approaches and analyse their application to achieve effective industrial and employment relations strategies;
  • Apply multi-disciplinary knowledge to industrial relations-related decision making;
  • Represent employers or workers in industrial relations, including negotiation, interpretation, and administration of collective agreements;
  • Assist employers or workers in conciliation/mediation procedures;
  • Apply tools and methodologies for effective labour-management relations at different levels of the economy from enterprise to the national and international level;
  • Advise government, employers’ and workers’ representatives on industrial and employment relations issues.


Participants' profile

  • Government, workers’ and employers’ representatives;
  • Practitioners in the field of industrial and employment relations from the public and private sectors;
  • Human resources managers, personnel in human resources departments dealing with industrial and employment relations;
  • Labour lawyers;
  • Labour administration and labour inspection officials;
  • Staff from international organizations and United Nations agencies;
  • ILO staff, including field offices and technical cooperation projects;
  • Graduate students and researchers.

Entry requirements

  • A first university degree (BA) of minimum three years duration;
  • Good working knowledge of spoken and written English;
  • Ability to use computers and access to the internet.


This Master's programme will be divided into three phases:

  • Phase 1: Distance-learning phase from 7 October 2019 to 19 January 2020 (15 weeks)
  • Phase 2: Residential face-to-face phase at the ITCILO campus in Turin, Italy, from 20 January to 3 April 2020 (11 weeks)
  • Phase 3: Distance-learning phase for the preparation of the thesis from 4 April to 4 September 2020 (22 weeks)

Phase 1 - participants will have access to an e-platform through which they will learn mainly on an individual basis. They will receive support from a tutor with expertise in the subject matter, participate in a forum, and exchange views with other participants. This phase will be divided into 6 modules: 1) The ILO and the international labour standards system; 2) Industrial relations; 3) Collective bargaining and labour dispute systems; 4) Tripartite social dialogue; 5) Labour Law; 6) Labour market institutions.

This preparatory phase will include self-study, assignments and quizzes. It will enable participants with different levels and fields of knowledge to be introduced to the fundamentals and basic concepts relating to industrial and employment relations to reach an adequate and homogeneous level to take full advantage of the residential phase.

Phase 2: - the residential phase in Turin - will focus on the following topics:

  • Industrial relations and employment relations: scope and definitions
  • Varieties of industrial relations in Europe
  • Industrial relations and the economy
  • The future of industrial relations: policy models for the 21st century
  • ILO standard-setting system / Freedom of association
  • Fundamental principles and rights at work
  • Social dialogue: actors, types, institutions, issues / International legal framework
  • Social dialogue and employment policies / social dialogue and wages
  • National tripartite social dialogue and an enabling environment for sustainable enterprises
  • Social dialogue and gender equality
  • Main roles and functions of Trade Unions / Employers’ Organizations
  • Labour administration / labour administration and industrial relations
  • Collective bargaining / machinery / Administration and implementation of collective bargaining agreements
  • Collective bargaining and gender equality
  • Collective agreements in the Public Service
  • Negotiation theory and practice
  • Labour dispute resolution systems / selected country experiences
  • Settlement of individual labour disputes
  • International framework for dispute resolution in the Public Service
  • Conciliation/mediation of labour disputes
  • Grievance handling
  • Labour inspection / Occupational safety and health
  • Private workplace compliance initiatives
  • ILO policies and tools on the promotion of social rights
  • The employment relationship / Non-standard forms of employment
  • Transition from informal to formal economy
  • Tripartite Declaration of Principles concerning MNES and Social Policy Global Union Federations and Multinational Enterprises
  • Global framework agreements
  • International trade agreements and labour clauses
  • Labour law and employability
  • Social protection / Social and solidarity economy
  • Fair and effective governance of labour migration
  • Negotiation of a bilateral labour agreement
  • National/enterprise-level strategies to promote workplace cooperation
  • Key economic concepts frequently used in public debate
  • Labour market analysis / institutions / Active labour market policies
  • Minimum wage and productivity
  • Economic aspects of wage negotiation: productivity as a key factor
  • Management of a corporate crisis
  • Negotiated arrangements to increase productivity
  • The role of money: its effects on firms and workers
  • Market environments and their effects on industrial relations
  • Strategic human resources management
  • Recruitment and selection / Reward practices / Work and well-being
  • Soft skills

Phase 3: participants will be required to carry out individual research in their home country for the preparation and submission of a thesis. The outline of the thesis to be presented in Turin by 20 March 2019, and the thesis to be completed by 4 September 2020.

Study Visits

Study visits to selected enterprises and institutions will be organized to provide an opportunity to participants to be exposed to different practices of industrial and employment relations and human resources management. A two-day study visit to the ILO Headquarters in Geneva, Switzerland, will also be organized.


The faculty will be selected for its professional experience and subject knowledge. It will include:

• Professors from the University of Turin and other renowned universities
• ILO and ITCILO experts
• International experts and practitioners
• Specialist tutor who will support participants in their learning.

A first level Master’s Degree from the University of Turin (60 certified university credits) will be awarded to the participants who fulfill all of the following conditions:

  • The administrative requirements and documents required by the University of Turin;
  • Attendance of training sessions during the residential phase (at least 90% attendance);
  • Submit the assignments within the set deadlines and quality requirements;
  • Submit the thesis within the set deadline and quality requirements;
  • Pass the prescribed examinations demonstrating the level of competence required by the Scientific Committee.

Note: Participants who do not meet all the above requirements will receive a Diploma (provided they pass the exams) or a Certificate of attendance.


Professors, practitioners and other resource persons will use lecture, case-studies, case law judgments, excerpts of collective agreements and legislation, discussions, group-work and practical exercises to strike a balance between theory and practice and to stimulate interaction with the resource persons and among participants.


Tuition fees: 8,500 Euros payable by the participant or his/her sponsoring organization, including tuition, use of training facilities and support services, routine medical care and medical/health insurance.

Accommodation fees: 4,235 Euros payable by the participant or his/her sponsoring organization, including:

• single-room accommodation at the ITCILO campus in Turin, breakfast and laundry service during the residential phase of 11 weeks;

• use of the facilities for recreation and sports at the ITCILO campus.

Applications should be made through the online application form, by clicking here.

Deadline for applications for the first round of admission: 20 March 2019

Deadline for applications for the second round of admission: 1 June 2019

Deadline for applications for the third round of admission: 15 September 2019

Upon making your online application, please attach a scanned copy of your Bachelor's degree (of at least 3 years' duration) and the transcript of academic records relating to all years of your Bachelor's degree.

For information regarding payment, cancellation and refunds, please click here.

Partial scholarships

A limited number of partial scholarships is available, on a competitive basis, for participants from developing countries. If you wish to apply for a partial scholarship, please specify it on the application form. In this case, applications should be accompanied by a nomination letter from the sponsoring institution expressing its commitment to cover the remaining cost not covered by the partial scholarship.

Please note that apart from these partial scholarships, there is no other financial support provided by ITCILO including from ACTRAV and ACT/EMP.

Eligibility criteria

The selection of participants for this Master's programme, as well as the award of partial scholarships, will be decided by a Selection Committee consisting of ITCILO and the University of Turin representatives. The selection criteria will include academic and professional qualifications, experience, organization, country of origin, and gender balance.

Very important: Before sending your application, please make sure that you match the participants’ profile, fulfill the entry requirements and have the financial support of a sponsor (or your own).

Program taught in:

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Last updated February 21, 2019
This course is Online & Campus Combined
Start Date
Apr 2020
3 - 3 months
8,500 EUR
Tuition fees: 8,500 Euros. Bedroom and breakfast at ITCILO campus for 11 weeks: 4,235 Euros
Sep 15, 2019
By locations
By date
Start Date
Apr 2020
End Date
Apr 3, 2020
Application deadline
Sep 15, 2019

Apr 2020

Application deadline
Sep 15, 2019
End Date
Apr 3, 2020

Turin School of Development