Service design is a field concerned with creating and developing better customer service experiences. It involves everything from employee training to organizational design, and is increasingly important in fields such as retail, transportation, and health care.

The MSc, or Master of Science, is an internationally recognized academic degree that indicates proficiency and knowledge of a given topic or field. Most MSc programs take about four years to finish, after which some join the workforce while others continue on in the classroom.

Part time learning allows one to obtain part-time degrees even if one cannot attend school on a full-time basis. One can learn at his or own pace, gradually accumulating credits which count towards final qualification.