People who are interested in a leadership career in a service industry may consider acquiring a Master of Science in Service Design. If they want to improve the customer experience for patrons of a particular service, this master’s degree will give them the skills they need.
What is an MSc in Service Design? The program teaches students how to make services as consumer-friendly as possible through innovation and communication. Incorporating some of the precepts of marketing and management curriculums, a service design program focuses on research, systems and logistics. No matter what industry a student is interested in, this program can help one learn ways to make improvements to service management and design.
The degree can be beneficial to students who are seeking a deeper understand of what makes a successful service-based business. The level of expertise gained in a master’s degree program can be what enables graduates to bring higher-level analysis and strategies to their future employers.
The cost of earning an MSc in Service Design will depend on the institution and duration of study. Another factor will be the specific service design emphasis the student chooses, and there are myriad options. Online courses are a possibility for earning a Master in Service Design in many cases, which can be beneficial to students who don’t have access to traditional brick-and-mortar schools.
Graduates of an MSc in Service Design program will have many opportunities for employment. As most students focus on a specific service-based industry during their education, for example hospitality, that industry will include different job titles that all can benefit from better customer satisfaction, innovation and communication. Careers that focus on developing business models or operations management are available in industries ranging from retail businesses to manufacturing operations.
Students who want to improve the service provided by their chosen industry should do some research to see which program will serve them best. Depending on whether they need hands-on experience, online courses or actual classroom time, there is a school out there that’s right for them. Search for your program below and contact directly the admission office of the school of your choice by filling in the lead form.
The Master's Programme in International Design Business Management helps you become a future creative professional in integrating design and technology with global business development through transdisciplinary teamwork and real-life challenges provided by our renowned industry partners. [+]
The Master's Programme in International Design Business Management helps you become a future creative professional in integrating design and technology with global business development through transdisciplinary teamwork and real-life challenges provided by our renowned industry partners.Study objectives
The multi-disciplinary International Design Business Management (IDBM) programme produces drivers of change and innovation to lead initiatives and undertake new business ventures within global environments.
The programme embraces design broadly as a method, mind-set and competitive advantage by focusing on product, service and business design, technology and innovation management.... [-]
The fundamental educational objective is to offer a wide range of design tools able to provide appropriate skills in creatively managing products, services, events, and communication strategies in an integrated way. [+]
The programme has the aim of preparing a highly qualified designer able to take on a design role concerning the product service system (considered as a blend of products, communication strategies, services and spaces used by profit and non profit entities –enterprises, institutions, associations, etc.- to represent themselves in an integrated form to their reference market) in international contexts in which the individual innovation is no longer sufficient to combat increasing competitivity. The fundamental educational objective is to offer a wide range of design tools able to provide appropriate skills in creatively managing products, services, events, and communication strategies in an integrated way. ... [-]
For leaders and managers in Service-Orientated Industries or service functions within the business. [+]
Service is at the heart of a new business paradigm that assumes co-creation of value across a network of suppliers. Many businesses have been driven to reinvent themselves to meet global challenges as they change their business model for commercial advantage. This transition requires strong leadership that blends multidisciplinary expertise. This MSc course is suitable for you if you want to work as a leader or manager of service functions within industries. You will learn the systems and techniques used to manage service functions and creation of value in the business across suppliers within the industry and within industrial processes.Learning Outcomes
Through a combination of both practice and academic rigour you will develop the skills and knowledge to be able to:... [-]