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2 Master of Science Programs in Service Design

People who are interested in a leadership career in a service industry may consider acquiring a Master of Science in Service Design. If they want to improve the customer experience for patrons of a particular service, this master’s degree will give them the skills they need. What is an MSc in Service Design? The program teaches students how to make services as consumer-friendly as possible t… Read more

People who are interested in a leadership career in a service industry may consider acquiring a Master of Science in Service Design. If they want to improve the customer experience for patrons of a particular service, this master’s degree will give them the skills they need.

What is an MSc in Service Design? The program teaches students how to make services as consumer-friendly as possible through innovation and communication. Incorporating some of the precepts of marketing and management curriculums, a service design program focuses on research, systems and logistics. No matter what industry a student is interested in, this program can help one learn ways to make improvements to service management and design.

The degree can be beneficial to students who are seeking a deeper understand of what makes a successful service-based business. The level of expertise gained in a master’s degree program can be what enables graduates to bring higher-level analysis and strategies to their future employers.

The cost of earning an MSc in Service Design will depend on the institution and duration of study. Another factor will be the specific service design emphasis the student chooses, and there are myriad options. Online courses are a possibility for earning a Master in Service Design in many cases, which can be beneficial to students who don’t have access to traditional brick-and-mortar schools.

Graduates of an MSc in Service Design program will have many opportunities for employment. As most students focus on a specific service-based industry during their education, for example hospitality, that industry will include different job titles that all can benefit from better customer satisfaction, innovation and communication. Careers that focus on developing business models or operations management are available in industries ranging from retail businesses to manufacturing operations.

Students who want to improve the service provided by their chosen industry should do some research to see which program will serve them best. Depending on whether they need hands-on experience, online courses or actual classroom time, there is a school out there that’s right for them. Search for your program below and contact directly the admission office of the school of your choice by filling in the lead form.

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Aalto University
Espoo, Finland

IDBM is a pioneering and renowned study programme that truly embodies the vision of Aalto by integrating design and technology with global business development. Through transd ... +

IDBM is a pioneering and renowned study programme that truly embodies the vision of Aalto by integrating design and technology with global business development. Through transdisciplinary teamwork and real-life business challenges provided by our prominent industry partners, the programme prepares students as the next generation of creative professionals. IDBM is uniquely positioned as the only programme offered in all six schools of Aalto, allowing programme graduates to earn a Master’s degree in either business, design or technology. -
MSc
Full-time
2 years
English
Sep 2021
Campus
 
Politecnico di Milano
Milan, Italy

The fundamental educational objective is to offer a wide range of design tools able to provide appropriate skills in creatively managing products, services, events, and commun ... +

The fundamental educational objective is to offer a wide range of design tools able to provide appropriate skills in creatively managing products, services, events, and communication strategies in an integrated way. -
MSc
Full-time
2 years
English
Sep 2021
Campus