Programme overview

The Master's Programme in Service Management is a unique programme for those seeking to study industry relevant service management and leadership at an advanced level. The programme combines in-depth subject knowledge of the service sectors, a cutting-edge research environment, and up-to-date professional applications.

When applying to the Master's Programme in Service Management you choose one of three different specialisations: Supply Chain Management, Retail or Tourism. We have a mix of students from all around the world.

Features of the programme:

With an increased focus on sustainability issues in service organisations along with efforts to develop more sustainable business practices, there is a need for staff with specialised sustainability competence. You will study, analyse, and discuss sustainability issues and theories with a particular focus on services and service organisations. Students will gain an understanding of theories of sustainable consumption, sustainable business models and environmental governance and policy, develop the skills needed to assess the environmental impact of service activities, and learn to identify, analyse, assess, and communicate the different aspects of sustainability of service activities in a societal context.

Programme modules/courses

Introduction to Service Management, (7,5), Introduction to Sustainability and Service (7,5), Managing Service Organisations (7,5), Philosophy of Science (7,5), Methods in Social Sciences (15), Organising Sustainability (7,5), Assessing Environmental Impact (7,5), Elective Course(s) (15), Sustainable Consumption (7,5), Gender and Equality in Service Organisations (7,5), Master’s Thesis (30).

Career prospects

A Master's in Service Management is for those seeking a career working with sustainability issues within service organisations. The job market is global and can involve positions within both private and public sectors and in operative as well as consulting positions. Graduates can work as compliance officers, social and environmental sustainability managers, sustainability communicators, or green marketers.

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Why Lund University?

Lund University was founded in 1666 and is one of northern Europe’s oldest, broadest and finest universities. The University ranks among the world's top 100 universities in the QS World University Rankings 2019 and is the #1 choice for international students coming to Sweden – one of the world's most innovative, sustainable and democratic countries.

If you would like to start building your international network in a global classroom setting, Lund University is a great option. Experience a different way of learning in a country ranked as one of the best in the world at providing higher education. Group work and informal teacher-student relationships facilitate in-depth learning.

The University is located in Lund, a charming and compact university city in southern Sweden, only 35 minutes away from Copenhagen Airport in Denmark. The city is famous for its vibrant student life and is also home to many world-leading research facilities and international companies.

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Last updated November 12, 2018
This course is
Start Date
Sept. 2019
2 years
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Start Date
Sept. 2019
End Date
Application deadline

Sept. 2019

Application deadline
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