MSc in Service Management, Retail

Lund University

Program Description

MSc in Service Management, Retail

Lund University

Programme overview

The Master´s programme in Service Management is a unique programme for students seeking industry relevant knowledge about management and leadership in the service sector. The advanced level programme combines in-depth subject knowledge of the services sectors, a cutting edge research environment, and up to date professional applications. When applying to the Master´s programme in Service Management you choose one of three different specialisations: Retail, Supply Chain Management or Tourism. Teaching is in English and we have students from all around the world.

Features of the specialisation in Retail

The rapid development in the retail industry and the following global challenges has created a situation where companies need to rethink how they do business. On the one hand there is an ever-increasing demand for the development of new service and sale strategies. On the other hand there is a growing demand for qualified and educated staff. You study relevant literature and analyse phenomena and situations such as organisation theory, customer relations, sustainability, and place development. You will gain deeper knowledge in retail marketing, store planning, CSR, sustainability, supply chain management, and customer relationship management.

The programme is provided in close collaboration with trade and industry in the dynamic Malmö-Copenhagen region.

Career prospects

A Master's in Service Management, Retail, is a good starting point for those seeking a career in developing and organising new business ideas and concepts within the retail industry. Graduates will be able to work as managers, analysts, consultants or researchers in retailing or in other parts of the service sector.

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Why Lund University?

Founded in 1666, Lund University is one of northern Europe’s oldest, broadest and finest universities. Ranked among the world's top 100 universities in the QS Ranking 2016/2017, the University is the #1 choice for international students coming to Sweden – one of the world's most innovative, creative and democratic countries.

If you want a truly global classroom experience where you can start your international network, Lund University is a great option to consider. Experience a different way of learning in a country ranked as the second best in the world at providing higher education. Group work and informal teacher-student relationships facilitate an in-depth level of learning.

The University is located in Lund - a charming and compact university city in southern Sweden, only 35 minutes from Copenhagen. The city is famous for its vibrant student life and is home to many world-leading research facilities and international companies.

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This school offers programs in:
  • English

Last updated October 17, 2016
Duration & Price
This course is Campus based
Start Date
Start date
Sept. 2017
2 years
Full time
Start date Sept. 2017
Sweden Lund
Application deadline Request Info
End date Request Info
Duration 2 years
Price Request Info