The Master’s Programme in Service Management is a unique opportunity for those seeking a management programme at an advanced level with a strong link to research. The programme combines in-depth subject knowledge of the services sectors with an understanding of the specific organisational and managerial needs of service activities.
When applying to the Master’s Programme in Service Management, you choose one of five different specialisations: Culture and Creativity Management, Retail, Supply Chain Management, Sustainable Service Management or Tourism. We have a mix of students from all around the world.
Features of the programme:
More diversified demands on managers and professionals within the cultural, creative and non-profit sectors due to technical, economic and social changes call for qualified training in management and development of services, ventures and organisations. You will get a profound understanding of the specific conditions and production processes of the sectors. You will study and analyse theories and case studies from the sectors related to issues like governance, leadership, organising, entrepreneurship and service development.
Introduction to Service Management (7.5 credits)
Introduction to Culture and Creativity Management (7.5 credits)
Managing Service Organisations (7.5 credits)
Theory of Social Science (7.5 credits)
Methods in Social Sciences (15 credits)
Service Development, Innovation and Entrepreneurship (15 credits)
Elective courses (15 credits)
Management and Governance of Creative Enterprise (15 credits)
Master’s Thesis (30 credits)
A Master’s in Service Management is for those who seek a career in or already work within the cultural, creative or non-profit sector and look to improve their entrepreneurial and managerial skills or gain more profound knowledge of the specific governance and dynamics of these sectors. Graduates will be able to work as managers, analysts, consultants or researchers in the cultural, creative, non-profit sectors, or in other parts of the service sector.