MSc in Business Intelligence and Smart Services

From big data to smart services

The big data revolution is having an enormous impact on society, organisations and daily life. The data explosion is a tremendous source of new opportunities for companies and individuals. It enables them to make better, more customer-oriented, more targeted, more cost-efficient decisions. Business intelligence specialists have become an essential asset to any company and any public institution. The MSc Business Intelligence and Smart Services is a new, innovative programme that studies service design, business intelligence systems and business analytics.

The knowledge you’ll gain is directly applied to real-life company projects. Upon graduation, you will have a wide variety of career options available to you, such as service designer, business intelligence consultant, or big data architect. The industries you could end up working in are equally varied as companies, governments and research organisations are all looking for people like you.

Why this programme?

The big data revolution is having an enormous impact on society, organisations and daily life. The data explosion is a tremendous source of new opportunities for companies and individuals. It enables them to make better, more customer-oriented, more targeted, more cost-efficient decisions. Business intelligence specialists have therefore become an essential asset to any company and any public institution.

On the other hand, companies have started to develop so-called smart services: product and service innovations that directly capitalise on data and technology, offering added value to customers. New business models centred on the development of smart services are being introduced to meet this demand. As a master’s student in Business Intelligence and Smart Services, you’ll learn how to analyse big data, make business decisions in data-rich environments and design data-driven smart services.

What careers await you?

Big data is a rapidly growing field, your career perspectives look equally promising. You’ll be able to find work at large companies, governmental agencies, policymaking and research institutes.

You’ll be able to pursue many different positions, including:

• service designer
• service engineer
• smart service consultant
• service manager
• service delivery manager
• business intelligence consultant
• big data analyst
• big data architect