Masters Programs in Service Design

Compare 18 Masters Programs in Service Design

Service Design

A masters degree in service design, also referred to as master in design for service, teaches students intending to join the service industry the necessary skills to succeed. Service designing entails the learning of a service’s organization with the main goal of learning the processes involved being the improvement of the quality and the client’s satisfaction. The importance of making a service competitive cannot be overemphasized. The businesses do service improvement by comparing their services with services from firms in the same industry. A masters degree in service design focuses on making the service as user friendly as possible; the functionality of the service is also improved. Even though the masters program is relatively new, the concepts it relies on were initially used in marketing and in management. The master program is focused on increasing the capacity of communication. Graduates of the program should expect to find work in creative and design companies as managers of design and innovation departments. The program also insists on fieldwork and workshops because they are considered stimulating for the students and offer them the hands-on experience that prepares them for the real business environment. Before undertaking a masters degree in service design, the students are expected to learn how to think like a designer and to take some classes in culture in order to be able to apply their studies to practical real life situations.

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Master in Interior and Living Design

Domus Academy
Campus Full time 12 months September 2017 Italy Milan

The Master in Interior & Living Design encourages students to consider a wide range of design practices as they learn to shape the space of interiors. You will be inspired to overcome disciplinary boundaries, make choices that are both more sophisticated and more daring, and cultivate an attitude of continuous inquiry into the material and immaterial aspects of space. [+]

Masters in Service Design. Shape. Experience. Live. The Master in Interior & Living Design encourages students to consider a wide range of design practices as they learn to shape the space of interiors. You will be inspired to overcome disciplinary boundaries, make choices that are both more sophisticated and more daring, and cultivate an attitude of continuous inquiry into the material and immaterial aspects of space. You’ll learn the theory, best practices, and methodologies you need not only to solve problems creatively—but to define problems as well. As you collaborate with your international peers on company projects that re-invent the interior domain, you will come to define your own work in the context of the field. Milan is an ideal place to study interior design, with its long tradition of experimenting with and solving the design challenges of everyday life. It offers a variety of exemplary historical and contemporary interiors for you to visit and take as inspiration. Audience The program is designed for candidates who have a first-level degree in interior design, design, architecture, engineering, visual arts, or related disciplines; who wish to pursue advanced specialization; and who wish to expand their skills using new tools in the field of interior design. Outcome During this degree program, students will: Develop a professional interior design proposal, accounting for aesthetic, functional, and ergonomic issues within project constraints. Understand and re-interpret the multidisciplinary Italian approach to space setup and design. Understand, from a critical perspective, the role of technology and its impact on the interior design environment. Program The Master in Interior & Living Design program aims to develop professionals who combine technical design savvy with cultural sensitivity, strategic thinking, teamwork skills, knowledge of project management processes, and the ability to manage deadlines. The program is workshop-based, supported by seminars, lectures, tutorials, and fieldwork. Industry professionals, the course leader, and project leaders guide students via individual coaching and project mentorship. The program consists of four main modules, each of which includes a two-week course and six-week workshop. The modules are followed by a two-month internship period and a final portfolio presentation. The modular structure is customizable, allowing flexibility and variety to better serve each student’s needs and goals. Courses Coursework focuses on: Exploring the nature, languages, and values of the contemporary design scene Analyzing new aesthetic and behavioral trends in the marketplace Developing skills with visualization and graphic rendering Investigating methods and tools for research and design Exploring the factors that determine the economic performance of a brand or company Branding your own work Workshops Guided by industry professionals and faculty project leaders, you will work in cooperation with leading companies on practical projects relating to interior & living design. Some possible workshop topics include the following: Develop interior design concepts and scenarios for microsystem environments, social/personal spaces, business and retail spaces, or public spaces. Analyze user activity and social behavior to solve product design problems; use narrative design tools, such as storytelling, storyboards, and video. Use a mix of communication strategies and design tools in order to develop the global brand identity of a small to medium-sized company, a product line, and/or a startup. Investigate ways in which a company can ignite innovations in product design and industrial processes by adopting advanced production technologies and utilizing new materials. Portfolio The final element of the program is the portfolio review. You will present your portfolio of work completed during the year in front of an exam board for evaluation. Internship There is no better way for you to gain experience in your field than actually working in it. The internship is a chance for you to work onsite for a company or design studio in your field of interest—while applying all the strategies you learned in the classroom and in workshops. Alternatively, you can complete an intensive project in collaboration with a company on the Domus Academy campus. Either way, you’ll get an inside perspective on how your industry really works, and you can make important connections that will further your career. The internship lasts two months and comes at the end of your year of studies. 100% of our students participate in the internship, including non-EU students, who may extend their visas for up to one year to complete this portion of their studies. Companies Several prestigious companies and design studios collaborate with the Master in Interior & Living Design program, actively participating in courses, workshops, internships, and international competitions organized by the department. Students have the opportunity to work directly with companies like these in their workshop projects and internships. This direct collaboration facilitates mentorship and gives students access to a wide network of professional connections. Companies and organizations involved in this program include: Agape, Alessi, B&B Italia, Boffi, Camper, Club Med, Coin, Deborah Milano, Fiorucci, FLOS, Fnac, Haworth, Kvadrat, La Triennale di Milano, Moleskine, Mondadori, Moroso, Mutina, Park Hyatt Milano, Pitti, Rossana Orlandi, Tucano, Veuve Clicquot. Accreditation Upon graduation from Domus Academy, you’ll earn a degree that’s recognized around Europe and the world—an Academic Master’s Degree (60 ECTS credits) accredited by the Italian Ministry of Education, Universities and Research (MIUR)*. You’ll also earn a second valuable qualification: the Domus Academy Master’s Diploma. Our accreditation has helped Domus Academy build relationships with prestigious companies, so you have the chance to gain practical work experience during your course of study. An accredited degree, plus the practical experience you gain through an internship, shows employers that you received a top-quality education and that you bring industry-relevant knowledge and skills to the table when you join their team. Our accreditation also means that the relevant academic credits you earn at Domus Academy will transfer to other institutions if you choose to work toward another master’s or a doctoral-level degree. Career Opportunities The Master in Interior & Living Design program trains professionals to design and create spaces for various sectors of industry on both a local and international scale. Graduates may find employment in sectors such as retail, hospitality, exhibition/events, lighting, or furniture design. They may work for architecture, interior design, or construction firms, or they may choose to be self-employed. [-]

Master In Business Design

Domus Academy
Campus Full time 12 months September 2017 Italy Milan

The Master in Business Design is the result of the "Cultural Project", which meets and feeds managerial skills. The purpose of the Master is to train designers capable of designing strategic plans for companies, communities and start ups, able to fuse design to marketing and communications. [+]

Discover. Coordinates. Mind the details. The Master in Business Design is the result of the "Cultural Project", which meets and feeds managerial skills. The purpose of the Master is to train designers capable of designing strategic plans for companies, communities and start ups, able to fuse design to marketing and communications. The student in Business Design analyzes the problems, designing and verifying the solutions, to create successful strategies and to design work in a global perspective. In fact the primary purpose of the Master is to bring quality in the territory, services, and social businesses, maintaining the high profile of a comprehensive vision that enhances the brand, the market and the industry. Educational and interdisciplinary, the Design in Business Studies program creates new relationships between the business world and the world of design, powered by the constant exchange of information and collaboration with the world of entrepreneurs and professionals. Who is The course is open to graduates in economics, humanities or design, that are interested in acquiring organizational and management skills with a multidisciplinary approach. Professional Opportunities Students who will face the path of the Master will take both managerial career paths covering business roles of a specialized nature, both transversal roles in architecture studios, communication agencies and marketing or consulting and services. Program The Master in Business Design at Domus Academy provides the knowledge and the strengthening of the processes of the Made in Italy, to speed them up, make them larger and optimize them, and a business management based on the research and development of meanings that conceives the work with a view to a global project, capable of enhancing the brand, the market and the sector. The course in Business Design is a continuing process that aims to develop new ideas, in order to pack them and launch them into new markets. The Master in Business Design is based on a workshop, supported by workshops, tutorials, lectures, field exercises and projects followed by professional experts, through a pro-active relationship with the Course Leader and Project Leader. The program is organized into four main modules lasting eight weeks each including courses and workshops, followed by a period of internship of eight weeks and a final presentation of the portfolio. The workshops are projects assigned to students who give a specific knowledge according to the syllabus of the Master's degree. The workshop begins with the presentation of the brief defined by the faculty in collaboration with external partners and companies professionals. Students will be supported by the time classes to expand their knowledge on the subject-specific, involving designers, researchers, stakeholders and business representatives. Each workshop culminates in an open presentation. Product Strategy and Entrepreneurship Through Design are the Core of the Master in Business Design Workshop. In addition, students supplement their curriculum by choosing from Elective Workshops - Experience Design, Identity Design, Advanced Design & Process - and the free choice of an optional workshop. The courses, combined with lectures, exercises and exercises, providing students with the proper tools and experiences for the development of their professional career. They include both the key themes - Design Culture, Entrepreneurship and Business for Design - both topics related to the development of each individual work style - Research & Design Methods and Tools, Personal Branding. Internship The internship at certain companies in the sector is a significant part of the training program that allows you to test, deepen and implement what has been learned in the workshops and seminars. Also it is a great opportunity to start creating a network of contacts and knowledge, useful for their professional future. The Master offers two types of internship: - work experience at a company in their field of interest, - intensive workshops in collaboration with a company at the Domus Academy Campus. Companies A network of professionals and leaders in different areas of interest collaborates and interacts constantly and profitably with the Master in Business Design at Domus Academy, actively participating in educational programming, workshops and international competitions organized by the department. The Master has worked with 3M, Other forms, Rest Houses, Barilla, BTicino, Co.Import, Comieco, DB Apparel, eBay Italy, Helix, Fondation Interieur, Italy Independent, MDF Italy, Moreschi, Pininfarina, Piquadro, Procter & Gamble, Rilastil, Royal Rose, Sevengrams, Slowear, Sunstar, The Coca Cola Company, Unieuro, Unilever, Veuve Clicquot, Wega. Accreditation After successfully completing the program, students will receive a Master Diploma of Domus Academy. Students who meet the requirements of NABA will receive the achievement of the studies the title of Academic Master 1 level (60 ECTS) which is recognized by the Italian Ministry of University and Research (MIUR) through NABA - Nuova Accademia di Belle Arti Milano. [-]

Master of Design (MDes) Design Strategies

HK PolyU School of Design
Campus Full time 1.5 years September 2017 Hong Kong Kowloon

The Master of Design (Design Strategies) is directed at people who are established in their careers and wish to deepen and enhance their strategic thinking and methods by integrating design, business, and technology. [+]

Masters in Service Design. The Master of Design (Design Strategies) is directed at people who are established in their careers and wish to deepen and enhance their strategic thinking and methods by integrating design, business, and technology. The specialism is intended for both design and non-design professionals with solid working experience in or related to the areas of design, such as communication, brand management, production, marketing, engineering or teaching. Those who are considering becoming entrepreneurs, taking on more responsibility for design-led business development, or translating new technology into designed experiences and practical applications will benefit from this specialism. Design Strategies was rated as one of the World’s Best Design Thinking Programs by BusinessWeek. Aims This specialism seeks to locate design strategically in the context of business and technology by exploring best practices as shown in case studies, human-centered explorations to identify previously unrecognised user needs and desires, comparative analyses of business opportunities, successes, and failures, analyses of branding strategies, and with particular attention to the local context of transforming original equipment manufacture (OEM) to original design manufacture (ODM), and finally to own brand management (OBM). The specialism is applicable to both business and nonprofit organisations and extends across local and global issues. Objectives This specialism seeks knowledge in design that facilitates the integration of design, technology and business by: creating value by design applying design to business development transforming OEM/ ODM to OBM branding products and services for domestic and international markets exploring culture differences and issues in local and global contexts understanding customers’ needs and goals Entrance Requirement A Bachelor’s degree or the equivalent; and a minimum of two years of professional experience in a design related field is required. Candidates with other tertiary qualifications complemented by substantial relevant professional experience will be considered on a case-by-case basis. Scholarships Scholarships for Graduates of QS Top Design Schools (2017) To off-set 10% or 15% (holder of a First Class bachelor’s degree) of tuition, regardless of which MDes programmes students are admitted to – applicable to graduates of QS world’s top universities for art & design - 2016. Admission Dates for September 2017 Entry Application Period Starts: 22 Nov 2016 First Round Review: 20 Jan 2017 Application Deadline: 28 Apr 2017 Interview: Mid Feb to May 2017 Announcement of result: 2 weeks after interview [-]

Master (MDes) Service Design Innovation

Ravensbourne
Campus Full time Part time 1 - 2 years August 2017 United Kingdom London + 1 more

The Master of Design programme provide the opportunity for you to develop creative thinking and innovative strategies through an advanced understanding of the practical application of design [+]

MDes Service Design Innovation

The Master of Design programme provide the opportunity for you to develop creative thinking and innovative strategies through an advanced understanding of the practical application of design thinking and design strategy that can be applied in a global context.

“In the competitive world of business, what separates an industry's players is often the service that comes with the product offering – the customer experience.”

Guardian (2010) Service Design Supplement. Published on 12 March 2010.

Service Design is a relatively new discipline that has emerged in the UK simultaneously with an increase in the service sector of the economy and the development of services which require innovative approaches to design, development and delivery in public, private and civil society organisations. Through the use of a specific set of methods and processes based on design thinking, Service Design aims to develop services that are useful and desirable for customers/stakeholders and profitable and efficient for the provider.... [-]


Master (MDes) Design Management Innovation

Ravensbourne
Campus Full time 1 - 2 years August 2017 United Kingdom London

The Master of Design course provides the opportunity for you to develop creative thinking and innovative strategies through an advanced understanding of the practical application of design [+]

MDes Design Management Innovation

The Master of Design course provides the opportunity for you to develop creative thinking and innovative strategies through an advanced understanding of the practical application of design thinking and design strategy that can be applied in a global context. 

In the corporate world design managers oversee the development of products and services and manage the innovation process workflow. However, they also have a significant strategic role in managing the articulation of a business strategy, product and service values, requiring continuous improvement of the customer experience and often involving the management of external specialists. Additionally they may be engaged in broader organisational development issues.... [-]


M.Des. in Public Space Design

Srishti Institute of Art, Design and Technology
Campus Full time 2 years July 2017 India Bangalore

The program fosters empathetic and reflective designers capable of engaging with theory and public policy. It develops the ability to deal with complexity and navigate the layers of physical and non- physical contexts that define public spaces. The aim is to use this holistic understanding for the design of dynamic, inclusive and sensitive interventions. [+]

M.Des. in Public Space Design Students displaying their work from a public space design course, which explored Urban Planning through mapping. Course: Making Places Public places are sometimes the sites for conflict of race, class, gender and economics. But they are also places of synergy and the collective where individuals and communities can interact with each other. In the Indian context where pastoral communities consider grasslands as common land that everyone’s cattle can graze in or streets that become make shift markets where street vendors have traditionally congregated to sell their produce. With emerging technologies such as the Internet of things and cloud computing we will increasingly connect everyone and everything in a seamless network, further blurring the boundaries between public and private. All of this adds varied dimensions to the word “public”. It is critical to understand this changing dynamic of public space. The program fosters empathetic and reflective designers capable of engaging with theory and public policy. It develops the ability to deal with complexity and navigate the layers of physical and non- physical contexts that define public spaces. The aim is to use this holistic understanding for the design of dynamic, inclusive and sensitive interventions. Disciplines The program is informed by the following learning disciplines: Spatial Design Architecture Landscape Design Sociology Urban Studies and Design Environmental Graphics Sustainability studies Policy Studies and Environmental Law Cultural studies Heritage Conservation Urban and Regional Planning Ecology and Environment Research and Collaboration UNESCO Chair Srishti Films Design+Environment+Law Laboratory (DEL Laboratory) Design EARTH Learning Network on Sustainability (LeNS)-India Student interacting with Public Space Design Facilitator Key Values Postgraduates in Public space design are evolutionists at heart and imbibe these core values: Empathetic – As public space designers we value the “other” over the “self”. While we brings the self into the design it is informed through putting ourselves in other’s shoes and by having empathy towards all. Inclusive – We ensure that the spaces we design are inclusive and accessible to all. Sustainable – We strive for sustainable place making that balances ecological, community and economic concerns. Adaptable – We designs for change. We are adaptable to the ever-changing contexts and ensure our designs are resilient to changing social and environmental needs and issues. Course Structure Studios encourage active, contextual learning where students develop core disciplinary skills and knowledge. Studios facilitate collaborative and creative design solutions to complex, open-ended problems Workshops provide intense learning experiences in making and doing, across the different disciplines. Internship with an industry or a design studio is compulsory for students at the end of 1st year for M.Des. Self Initiated Project is an end of the semester challenge that allows the student to engage in research / enquiry or design based projects. Students begin by writing their project proposal and defining the scope of their project and they are mentored by faculty / design professionals. Electives are liberal arts courses aimed to cultivate intellectual and reflective abilities in students and motivate them to probe deeper and approach their design process in a holistic manner. Capstone Project is the culmination of the research, capabilities and knowledge gained over the last three semesters. Students are required to submit their design output and a mandated thesis document. Students are mentored during this final project and go through seminars to get feedback from faculty and peer groups Learning Approach Learning is driven by engagement with theory/discourse, reflective practice and real world experience. This approach allows for a comprehensive exposure to possibilities across the world and creates an awareness of the contemporary context. Students on a field trip in the Banni Grasslands of Kutch, Photo Courtesy: School of Foudation and Prepatory Studies. Program learning components include: A theoretical and conceptual knowledge of approaches to public space design, current issues and discourses across the world Using design thinking tools to research the context, analyze and synthesize and conceptualize a solution. Understanding of methods and tools of comprehensive studies in project and/or discourse in public space design Collaboration among peers, practitioners and the community. Using live projects/opportunities to create and test interventions/participatory design in community spaces. Capability sets On successful completion of the course, graduates will have the following capabilities: Scholar Examine and engage in systematic enquiry of cultural, political, environmental and historical uniqueness of place and complexity of contexts Identify what is to be known in multifaceted contexts and suitably adapt discipline specific knowledge for problem solving. Critique constraints, question assumptions and limitations; think independently and strive for deeper engagement in the area of knowledge. Entrepreneurial leader Design, engage and manage safe, sustainable and layered engagements for people, with public space. Ability to understand, analyze and synthesize information, select and use appropriate methods of research & communication. Practitioner Identify, explore, experiment with real and conceptual frameworks and develop innovative practice. Make informed choices and expand ideas of art, design, policy and sustainability to make their own practice more informed and enriched. Global Citizen Use a participatory approach to engage with communities and effectively communicate their views to a wide range of audiences. Be sensitive towards regional perspectives, respect diversity and help design for just and inclusive communities. Opportunities Employment in creative industries such as architecture, landscape design, interiors and urban design Employment in research and development organizations, NGOs & social enterprises working in the urban sector Graduates can become contemporary design practitioner, entrepreneur, design consultant or an academician Graduates could work with and have an active involvement in emerging domains such as public policy making and public space design and planning Enquiries For further information, kindly email Mary Jacob Kuruvilla at maryjacob@srishti.ac.in [-]

M.Des. in Human Centered Design

Srishti Institute of Art, Design and Technology
Campus Full time 2 years July 2017 India Bangalore

The vision of this program is to create designers who will empathetically explore and apply understanding of human behavior, context, and technology towards creation of digital products and services that enhance the users lives. They will not only, what David Kelly, IDEO says, “Have a dream that goes beyond what exists, rather than fixing what exists”, but also realize this dream. [+]

Masters in Service Design. M.Des. in Human Centered Design The vision of this program is to create designers who will empathetically explore and apply understanding of human behavior, context, and technology towards creation of digital products and services that enhance the users lives. They will not only, what David Kelly, IDEO says, “Have a dream that goes beyond what exists, rather than fixing what exists”, but also realize this dream. Human Centered Design is about keeping focus on “people” while creating products and services. It is about creating rich user experiences that aim at solving existing problems, creating delight for people and making products and services usable and useful. At Srishti Human Centered Design concentrates on Interaction Design and User Experience Design. We think about human-centered design as not just “user-driven” in its traditional sense, but more about “designing for emerging usages”. We foster a combination of creative Art & Design thinking, along with critical thinking of the Humanities to explore a human-centered design that not only produces great digital solutions, but also critically questions and explores future ways of interacting with digital technology and their implications. Human-Centered Design at Srishti not only covers the traditional reductive aspects of User-Centered Design & Human-Computer Interaction such as Historical Frameworks & models (e.g. cognitive psychology models, cooperative design, participatory design, contextual design) Design Elements (visibility, accessibility, legibility & language) Creative Design (Ideation & brainstorming, concept development) Analysis tools (persona, scenarios and use-cases, usability and experience evaluation) Evaluative tools (requirements, usability)but also covers aspects such as Theory of Persuasive & Emotional Design, including how to design for human emotions, aesthetics & pleasure Designing meaningful interactive products and services across different cultures through applying Cross-cultural and trans-cultural design frameworks Emerging trends around transitions in human behaviors, cultures and societies and their implications on Design Emerging trends in technology and interaction modalities Methods and frameworks for creative thinking and innovation, such as participatory enactment, alpha ideation, vision-driven design, etc Frameworks & models (e.g. cooperative design, participatory design, contextual design) Design Elements (visibility, accessibility, legibility & language) Rhetorical situation (audience, purpose & context) Analysis tools (persona, scenarios and use-cases) Evaluative tools (requirements, usability) Apart from these, the course also covers aspects such as Emotions, aesthetics & pleasure Cross-cultural and trans-cultural influences Trends around transitions in behaviors, cultures and societies Trends in technology and interaction modalities Creative thinking and innovation The Postgraduate studies in Human-Centered Design is rooted in the historical evolution of the field of Human-Computer Interaction, from the early versions of a cognitive human to the current understanding of designing for the emotional and socially situated humans, with their own needs, desires and aspirations. However, we also make the students capable of exploring the emerging understandings of humans in transition, and explore and construct a future that seems to go beyond human-centered design. Graduates of the Human Centered Design at Srishti will be able to contribute in the areas of strategic user experience design, interaction and user-interface design. They will be involved in designing and enhancing digital products and services and their interfaces such as Zomato, Cleartrip, etc. They could also shape the emerging markets through designing new digital products & services in the areas of healthcare, and smart and sustainable living. Disciplines The course is informed by the following learning disciplines: Industrial Design – namely Product Design, Furniture Design & Services and Systems Visual Communication Design Anthropology, Sociology, Cognitive Psychology & Cultural Studies Sustainability Information Technology Research and Collaboration The students under this course will have the opportunity to work with the following centers and labs at Srishti. Grass Roots Innovation Design Studio (GRIDS) Srishti Labs (Slabs) IMPACT EDGE Design+Environment+Law Laboratory (DEL Laboratory) Center for Education, Research, Training, and Development (CERTAD) Pandimonium Lab Frugal Design Course Structure Studios encourage active, contextual learning where students develop core disciplinary skills and knowledge. Studios facilitate collaborative and creative design solutions to complex, open-ended problems Workshops provide intense learning experiences in making and doing, across the different disciplines. Internship with an industry or a design studio is compulsory for students at the end of 1st year for M.Des. Self Initiated Project is an end of the semester challenge that allows the student to engage in research / enquiry or design based projects. Students begin by writing their project proposal and defining the scope of their project and they are mentored by faculty / design professionals. Electives are liberal arts courses aimed to cultivate intellectual and reflective abilities in students and motivate them to probe deeper and approach their design process in a holistic manner. Capstone Project is the culmination of the research, capabilities and knowledge gained over the last three semesters. Students are required to submit their design output and a mandated thesis document. Students are mentored during this final project and go through seminars to get feedback from faculty and peer groups Learning Approach Learning is driven by an inter-disciplinary engagement with theories, methodologies and advanced skills of Design Thinking. Learning will primarily happen from “doing” and “experiencing”. When students are able to apply theories and frameworks to what they design they not only value the research and constructs created by others, but also question and reformulate existing norms. Learning will be through solving real life problems through the application of theories, frameworks and methods of Human-Centered Design. Skills and tools will be picked up along the way, however “application” of design principles in the context of real-world design problems will be the primary mode of learning. Discussion-based learning, learning by teaching, and project-based learning are some of pedagogical tools employed to create insights into real-life situations and industry needs. The learning approach will encompass hands-on design thinking, design research, deep understanding of human-centered design approach, and creative thinking, in combination with critical humanist thinking. The program prepares the students to participate and function in the areas of innovative digital product & service design by training and exposing them to various skills such as but not limited to Design Thinking & Processes, Collaborative projects, Leadership Skills, Social Concerns, and Technical & Written Communication. Capability Sets Upon successful completion of the course, graduates will have the capabilities to: Understand the essence of centering the human in a design process and apply the principles of human centered design to formulate value-driven digital solutions Understand and develop an individual stance on historical, current and emerging trends about the relationship between human experience and digital technology Observe and systematically evaluate everyday human activities and develop empathetic & nuanced understanding of human experience Engage with multiple forms of data sourced from multiple stake-holders through participatory methods and synthesize into novel insights that will inform design Develop divergent and convergent design thinking abilities to convert the empathetic insights from research into purposeful & value-laden ideas of digital interactions & experiences Apply principles of user experience & interaction design to craft usable, desirable & appropriate digital artifacts Work with multiple media and materials rapidly to make technological artifacts available for iterative evaluation. Speculate, craft and utilize interactive mockups as tools of inquiry into contemporary & future digital experiences. Take a critical & cross-cultural stance towards complex issues and the role & implications of a human-centered designer in shaping and solving the issues. Communicate compellingly the design process to invite critique & develop a community of stakeholders for the work. Opportunities Students of the Human Centered Design at Srishti will be able to contribute in the areas of strategic user experience design, interaction and user-interface design at numerous MNCs, startups, R&D centers across India and abroad, involved in developing technology based products, interfaces and services. Training in HCD also opens doors in the areas of strategic design thinking and innovation. Enquiries This course is led by Dr. Naveen Bagalkot For further information, kindly email Girish Prabhu at girish@srishti.ac.in [-]

Master's Degree In Design Of Sustainable Tourist Services

IED – Istituto Europeo di Design Cagliari
Campus Full time 12 months March 2017 Italy Cagliari

In recent years the issue of sustainability in its broadest sense (environmental, social and economic) has assumed an increasingly important place. The Kyoto Protocol of 2020 goals are now coming and the last conference of Cop21 in Paris in 2015 on the climate has decided to keep the rise in temperature on earth below 1 degree and a half mostly by reducing CO2 emissions from the activities of ' man. In an Italian last GreenItaly 2015 report records that the green economy brings an added value to our country of over one hundred and two stepping euro, equivalent to 10.3% of our national economy. One company in five is sustainable and tourism follows this trend. The sustainable design research becomes more than ever a demand made by the market, the more the design made in Italy combination associated with the development of sustainable tourism services. In this framework the master goal is to create the new managers who can manage and create new services for sustainable tourism falling into innovative figures of green jobs. [+]

THIS PROGRAM 'TAUGHT IN ITALIAN Who should attend: The Master in Design of sustainable tourist services It is designed for graduates in economics, humanities and design interested in developing their skills in the field of sustainable tourism and the development of the area, but also for managers and tourism operators who want an intensive year increase their skills to propose on the market with more skills. Target: The Master form a new type of sustainable services manager for tourism in the categories of green jobs: a highly specialized professional but with strong cross-cutting and interdisciplinary skills, by learning about sustainable communication skills, economic (particularly green economy , blue economy and sharing economy) and knowledge of processes, materials and design tools. The student will have achieved at the end of path, soft skills on the theme of sustainability applied to design of tourism services and the green marketing tools to communicate. In addition it will have gained the ability to achieve conversion projects of tourist service and accommodation of traditional mold in sustainable new reality. Will identify forms and funding of international facilitation to support financially these choices and will master the most appropriate communication strategy through the green sustainable marketing and communication tools, peculiar to these issues which differ from those of traditional marketing. The master was for this purpose divided into 4 main areas to ensure a comprehensive understanding of the topic: Economics, Communication, Sustainability, Design. At the end of the course participants will create a design based on real cases. Methodology: The Master in Design of services for sustainable tourism It provides switching between lectures with laboratory practical exercises, testimonials, case studies and field trips. The program carried out in the classroom alongside a path of work and personal development of projects with the support of tutors and teachers. It is expected a week at the headquarters of Venice IED. [-]

Master's In Community Service Design

IED – Istituto Europeo di Design Rome
Campus Full time 12 months March 2017 Italy Rome

Master designer form, managers, editors, communicators, able to design services for the collective and manage ethical and sustainable transformation processes, especially when these affect the public sphere and in the production of common goods. Professionals who look to the community with a procedural approach, interdisciplinary and inclusive, with attention to the proactive participation of the viewer, sustainable innovation and customization: temporary and permanent activities that fit into the productive political, cultural, youth, social and territorial, as economy in the reference markets. Community Service are all services that cater to communities, networks, groups, families, etc. (In the public and private sectors) and are created with and for the collective, according to a community-based planning approach. [+]

Masters in Service Design. Who should attend Access to master is open to students holding a permit valid for at least three years (Academic Diploma or Bachelor ') from architecture, urban planning, engineering management, services marketing, tourism, visual and performing arts, history of' art, literature, communication and new media, environmental science, sociology, urban anthropology, cultural and territorial management, political science and international cooperation, educational sciences and social services. Required curriculum / portfolio and motivation letter. A theoretical and practical course that involves students in the concrete business co-design through the community-based approach. The Master provides simulations and site-specific projects, where to apply theoretical principles, techniques, tools and methodologies learned. The teaching makes use of Co-Creation Methodology, developed by Artway of thinking to speed up the learning process and co-creation. It is part of a vision that favors the interdisciplinary teamwork and cross-cultural, as a contemporary response to the reading of complex systems and innovative production. The methodology is summarized in a process chart. Its Tools-Box contains 130 instruments, many of which will be applied during the Masters. The general approach of teaching resumes the two macro-dimensions of Co-Creation Methodology or the self and environment and their inter-relationships, which become knowledge needed to become professionals to co-design; because it is essential that those who work in the world of relationships, for and with each other, must know himself and know how to relate with others, have a basic knowledge of behavioral patterns, relational dynamics, influence of environment . The Master is organized into four modules that address many areas of knowledge. Each module consists of lectures and practical experiences and makes use of the following educational tools: Teaching Learning by Doing Each teacher is asked to teach their discipline is through lectures / lectures, activating both moments of experimentation, practical application of the information given. Projects Peer-to-Peer At the end of each form of Co-Design Methods, the students, divided into groups of 3/5 people, will realize a first project where to apply the information received. Mini-Stage Mini-internship at the Master of partners will enable individual students to develop research on issues of interest to them, specific projects and / or its case. Online Community An online platform where students and teachers will continue the exchange of information and insights. mentoring There will be a mentor to each student, and through one-on-one meetings (including online) will accompany him in the various stages of formation and implementation of the final thesis project. Camp The Master ends with 10 days full immersion in a predetermined environment (at one of the partners of the Master). The project partners that will host the Camp, will serve as the principal bearer of a need, a design objective. During the Camp the group of students held design addressing all its highlights and delivering a concrete answer. [-]

GLOBAL DESIGN / SERVICE DESIGN

LISAA Paris
Campus Full time 1 year September 2017 France Paris

This course allows designers from a wide range of fields – in product or environment – to specialize in service design and to approach design from a multidisciplinary angle in order to find innovative solutions. [+]

This course allows designers from a wide range of fields – in product or environment – to specialize in service design and to approach design from a multidisciplinary angle in order to find innovative solutions. PROGRAMME OPENS IN SEPTEMBER 2016 Thanks to numerous partnerships with companies in the industry, and a teaching staff made up of architecture and design professionals, LISAA is widely renowned, notably by the Ministry of Culture and Communication and also by UNAID (French National Union of Interior Architecture Designers). MASTER-EQUIVALENT QUALIFICATION The course in Global Design/Service Design takes place over one year following the Interior Architecture – Environmental Design course or an equivalent qualification. Advantages of the Course Classes centred around real projects in order for students to acquire conceptual and technical skills Project-based learning and mastering of digital tools A vast network of alumni and companies who have a role in advancing the careers of graduates Teaching staff made up of industry professionals who are up-to-date with current technological changes in a constantly evolving field Permanent links with the reality of the profession via workshops and partner companies aiding the professional insertion of graduates Links between different disciplines in order for students to understand the complementary nature of skillsets Careers Service designer Global designer Entry Requirements & Application This programme is available to bachelor students in applied arts (design, interior architecture, fashion, graphic design). [-]

Master’s in Innovation and Design

Mälardalen University
Campus Full time September 2017 Sweden Eskilstuna

We are convinced that broad competence in innovation and design from a holistic perspective is needed to deal with future challenges. In the international Master’s programme in Innovation and Design, you acquire specialist theoretical knowledge and practical skills for interacting in a global market. After your studies you will be competitive in the labour market and prepared for doctoral studies. [+]

Masters in Service Design. We are convinced that broad competence in innovation and design from a holistic perspective is needed to deal with future challenges. In the international Master’s programme in Innovation and Design, you acquire specialist theoretical knowledge and practical skills for interacting in a global market. After your studies you will be competitive in the labour market and prepared for doctoral studies. The Programme The international Master’s programme in Innovation and Design has been developed in collaboration with stakeholders outside academia and is aimed to create a clear link to the labour market. You will acquire both theoretical and practical competencies, and learn about innovation management, design processes and communication in complex organisations. The study programme includes qualitative research methods and skills in how to collaborate with partners outside the University in interdisciplinary projects. The programme itself is multidisciplinary, combining disciplines such as engineering, the social sciences and the humanities, as well as perspectives drawn from the arts. The courses help you to develop your capacity for multidisciplinary collaboration, both nationally and internationally. You will also develop your knowledge in an area defined by yourself within the field of innovation and design. Employment and Future Prospects After your degree, you will have a broader understanding of central concepts and theories in innovation and design. You will also acquire the skills needed in innovation processes for service and product development to operate in international projects which span the humanities, the social sciences, engineering, and the health and welfare sector. The wide-ranging programme content will give you a solid advantage in securing an academic research career; it will also prepare you for qualified management work in the private and public sectors. Eligibility A completed Bachelor's degree from an institution of higher education of three years or more, equivalent to 180 credits, within the fields of innovation management, information design, product and production development, industrial economics and management, industrial design, engineering design, interaction design, mechanical engineering, or entrepeneurship. Graduates with Bachelor's degree in other fields are required to have at least one year of working experience in the related fields of design or innovation. A TOEFL test result, with a minimum score of 575 with a TWE score of at least 4.5 (PBT) or 90 with a TWE score of at least 20 (iBT) or an IELTS test result with an overall band score of at least 6.5 and no band score below 5.5 or equivalent is required. Outcomes Innovation and Design is an international master’s programme functioning as a bridge between undergraduate studies on the one hand and, on the other hand, research studies in innovation and design within the Mälardalen University third-cycle study area Innovation and Product Realization. The aim of the programme is for students to develop more in-depth knowledge of innovation and design and to thus prepare themselves for qualified leadership work in the private and public sectors as well as become eligible for third-cycle (postgraduate) studies. The programme is based on the first-cycle subjects information design, innovation technology as well as product and process development. Knowledge and Understanding On completion of the degree programme the student shall: demonstrate knowledge and understanding of innovation and design, including broad knowledge within the area as well as substantially deeper knowledge within certain parts of the field, and also a deeper insight into current research and development work, and demonstrate in-depth methodological knowledge of innovation and design. Aptitudes and Accomplishments On completion of the degree programme the student shall: demonstrate the ability, critically and systematically, to integrate knowledge and to analyse, assess and deal with complex phenomena, problems and situations even with limited information, demonstrate the ability, critically, independently and creatively, to identify and formulate problems, to plan and carry out, using adequate methods, advanced assignments within given timeframes, thereby contributing to the development of knowledge and also to evaluate this work, demonstrate the ability, in national as well as international contexts, to clearly account for and discuss, orally and in writing, the conclusions arrived at and the knowledge and arguments that form the basis of these in dialogue with different groups, and also demonstrate such skills as are required to participate in research and development work or to work independently in some other advanced activity. Ability to Evaluate and Assess On completion of the degree programme the student shall: demonstrate the ability, in Innovation and Design, to make assessments with regard to relevant scientific, societal and ethical aspects, and also demonstrate awareness of ethical aspects of research and development work, demonstrate insight into the possibilities and limitations of science, its role in society and the responsibility of human beings for how this is used, and also demonstrate the ability to identify his/her need of further knowledge and to take responsibility for his/her own knowledge development. Language of instruction The language of instruction is English, and the course literature is in English. Contents The Master’s Programme in Innovation and Design is an interdisciplinary education based on the three first-cycle subjects information design, innovation technology as well as product and process development. In the courses included in the programme, students will work with innovation and design from different perspectives regarding technology, the social sciences, the humanities and the arts, which are brought together to promote opportunities for innovative processes. In the programme, the focus will be on innovation and design processes in interdisciplinary projects and in cooperation with private companies or the public sector. In the first year, students acquire more in-depth knowledge within the main field of study, innovation and design, by defining and identifying challenges. Students are expected to be able to position themselves in the subject area and master the processes and models applied in the main field of study, for example regarding the planning, management and realization of projects, including risk management, as well as techniques for innovation and design processes. In addition, students will learn to apply research methods, mostly qualitative ones, that are of relevance in the main field of study. Students are expected to be able to motivate and problematize the choice of theories and methods for the collection and analysis of data. In the second year, there will be an opportunity to pursue one’s studies abroad. Students wishing to do so – or wishing to study elsewhere in Sweden – will plan for this during the first year of the programme. Those who wish to continue studying at Mälardalen University will be offered elective courses corresponding to a total of 30 credits. These will make it possible for students to acquire, within their degree, a more pronounced knowledge profile within innovation and design. Finally, students are expected to carry out an independent degree project, which includes the critical and creative identification and formulation of research questions and the completion of qualified tasks with adequate methods and within given time frames. Choices within the program In the second year of the programme, students freely choose courses corresponding to 30 credits, either at Mälardalen University or at another university in Sweden or abroad. University degree The degree programme is so designed that the studies will lead towards fulfilment of the requirements for the following degree: Master of Science in Innovation and Design If the programme contains elective or optional components, or if a student chooses not to complete a certain course, the choices made can affect the possibility of fulfilling the degree requirements. For more information about degrees and degree requirements, consult the local degree regulations which are published (in Swedish only) on the university website. [-]

Master in Strategic Design Labs

IED – Istituto Europeo di Design Madrid
Campus Full time 11 months January 2017 Spain Madrid

The Master of Strategic Design Labs trains professionals who can transform visionary ideas into projects and business opportunities. Students will learn how to develop a business model taking into account the involvement of customers and the market, information and communication technologies and sustainability. During the course, the students will acquire the tools to listen to the customer, design solutions and deliver products and services that can make an impact on society. [+]

THIS PROGRAM IS TAUGHT IN ENGLISH What is the Master of Strategic Design Labs? The current landscape is full of opportunities for those who possess the new values "‹"‹that society needs. Among them, it is worth noting innovation as a global value and a new way of working, seeing, approaching problems and solutions that we could describe as transverse knowledge. Design has the potential to generate a new context in which to create value and new business models where the essential tool for success is innovation. There is no one way to innovate, and there are many contexts that require different approaches and methods. This is why the Master of Strategic Design Labs fosters curiosity and creativity in students so that they can find the right path towards innovation. During the master, favourable conditions are established over a year of learning and experience, to achieve the following objectives: - Unify the business and creative visions. - Manage and coordinate multidisciplinary teams. - Reinforce designers’ identity as creative professionals. - Construct trends maps with a business vision. - Anticipate and interpret future scenarios. - Establish personal contacts with various professionals. - Conceptualize, develop and communicate innovative ideas. The contents covered in the course are organized into modules: - Foundation (critical historical analysis, methodology, sustainability, visual communication...) - Specific (User Experience, financial, marketing and SEO, product launch process, Open Innovation, New Technology in Business Projects, start-up strategies, social entrepreneurship, digital platforms, content marketing strategies, global trends, start-up projects) - Transverse (design culture, applied creativity, team building, design research, design thinking, job placement…) - Thesis / research project (concept, idea, development, production, prototyping, display...) Why study the Master of Strategic Design Labs? - Because we learn by doing: only then is it possible to really learn. - Because we foster research and delve into the boundary between design, strategy and communication. - Because the multicultural environment between students and professionals from different places enriches their personal experience. - Because we offer the chance to network with companies and professionals of national and international renown. - Because the programme is based on an innovative and transverse learning methodology. - Because travel and visits enrich the knowledge areas. - Because the cultural activity during the course is intense and helps to complement the experience. - Because it takes place in Madrid, a European capital that is home to major institutions and companies, with intense cultural activity and highly accessible and multicultural. How do students learn in the Master of Strategic Design Labs? Project culture is the basis of the work dynamic and students learn by conceptualizing, developing, producing and communicating. The course is methodologically developed on the basis of: - Creative workshops - Activities and workshops during international trips to institutions, firms and companies. Previous editions have included visits to such diverse destinations as San Francisco, Silicon Valley, China, Milan, London, Denmark, Portugal, Barcelona and Paris-Boisbuchet. - Seminars and lectures - Case Studies - Conferences - Activities and cultural events - Tutorials for the development of specific projects - Thesis research carried out throughout the master's program At whom is the Master of Strategic Design Labs aimed? Professionals from the realm of design, in its broadest sense, who have been trained or have extensive experience in this area. It is also aimed at those with proven experience in related areas. This programme has been devised with a multidisciplinary and international approach, set in the border between design and production. [-]

Master in Interior Design for Luxury Living

IED – Istituto Europeo di Design Rome
Campus Full time 12 months March 2017 Italy Rome

The Master in Interior Design for Luxury Living enables participants to develop complex and sophisticated projects for Furniture, Hospitality (SPA Hotel & Resort), Exhibition areas, reinterpreting the classic skills of the tradition of Italian design and craftwork excellence with the highest and most advanced technological expertise. Luxury Interior Designers are called on to analyse real situations, contextualize and relate them to the Luxury sector as well as to develop strong skills such as leadership and teamwork, sense of initiative and creativity, development and communication of ideas and projects through the media and visual communication. They become experts in positioning a brand or advising private clients in the complex world of Luxury and know the trends and quality materials for the interior design. [+]

Masters in Service Design. THIS PROGRAM IS TAUGHT IN ENGLISH Entry Requirements: The Master in Interior Design for Luxury Living welcomes applications from students with an Honours Degree and designers operating in the sector who feel the need to improve and / or update their skills according to contemporary approaches of research and design in the specific field of Luxury. Structure and Methodology: The Italian know-how results from a complex cultural stratification, able to integrate and renew the heritage of the classical style, renaissance, baroque and avant-garde, not only by synthesizing original design forms, but also leading them towards consistent individual and social behaviours. The objective of the Master in Interior Design for Luxury Living is transmitting the evolution and expectations of Italian design excellence, from the house to the areas of hospitality and culture. The Italian living landscape is analysed in its narrative ability, grafting into memory the projection of a future of crafted interior dimensions, able to integrate the complexity of the environment with the needs of the client. The pathway of study focuses on on the concept of Common Luxury Good in evolution, able to create new living environments, hospitality and entertainment areas, where the Italian style, even in comparison with other cultures, is enriched with new codes and languages without losing their identity. The Master's programme is structured as an itinerary of research, with design experiences providing the tools to understand how to work and meditate on the meaning of their own work. To achieve these results, participants are encouraged to apply the operative knowledge acquired with an autonomous capacity to critically process and explore individual poetics with the elaboration of a personal expressive language. The Course introduces participants to the reception and interpretation of the needs of the client. They learn to develop the ability of design direction, in order to integrate project choices that affect a space or a service in a broader vision of the planning and realization processes. The Goal is focusing on a strategic plan including all tangible and intangible aspects (function, communication, service, identity, relationships) that perfectly meet customers’ expectations and market needs. The theoretical lessons integrate aesthetics, anthropology, living culture, the history of interior design and design furniture. There will be seminars of Interior Design on several themes including housing, retail, hospitality (hotels, resorts, spa) catering (bars, restaurants) for special luxury spaces (yachts, cellars, exhibition areas). Through the project communication, participants acquire the tools for visual communication and marketing strategies, and learn about contracts and schedules for cost control. The Master culminates with a Final Project realized on a chosen topic among seminars and presented in a personal portfolio, aimed at checking the skills acquired. [-]

Design - Innovation, Strategy and Product - 1st Level Master Degree

IED – Istituto Europeo di Design Milan
Campus Full time 1 year January 2017 Italy Milan

The Italian and International business models require practitioners able to tackle the project not only from a technical and productive perspective but, above all, from a strategic and structural point of view. The Master in Design aims to prepare a new generation of designers ready to consider any design variable as a design problem, either through an analysis of the market and the needs of contemporary users, either imagining future scenarios, in favor of innovative solutions. Design has become an instrument capable of innovating the strategic objectives of companies. The traditional user-centered (UCD) approach modifies the concept from "designing for" to "designing with" people, adapting today's socio-economic and production system in evolution. [+]

Entry requirements: The Master in Design must include an Honours Degree in the fields of architecture, engineering, design, economics or humanities both for Italian and foreigner students. Methodology and structure: Based on cross-disciplinary working team, the Master applies creativity development of the best design agencies and think tanks, and stimulates the collective thinking, in order to share know-how and empower all related skills. The philosophy of the course, project and client based, offers to participants the opportunity to experiment and put into practice mindset and methodological processes (design thinking) by carrying out real projects, through a process based on team work and learning by doing. All projects are followed by Leader Advisors who are also practitioners, selected for their expertise on the different project topics. Conferences and seminars offer the opportunity for debates with specialists and agencies, distinguished personalities from a range of design disciplines as well as others including entrepreneurship, technology and economy. High-profile Italian and international businesses and social enterprises enrich the Masters programme by disclosing their skills through projects, case studies and strategies. The preliminary stages of this Master introduce students to the culture of design thinking and related methodologies through lectures, workshops and laboratory works. Subsequently, participants face different project phases, experimental and interactive courses (with different purpose, complexity and goals) based on learning by doing. At the same time students can attend nurture courses to get involved in the strategic, technological and expressive area of design, bringing ideas and insights in order to feed the personal and professional growth of the whole team. Students are called on to take a proactive and professional role with the clients in order to overcome the academic reality. They will benefit from a practical experience, where team work change according to the brief and the proposed teaching strategy. The Master in Design enables students to meet with different production systems, which keep stimulating and take them to develop their own project methodology, allowing them to produce unique concepts. This process gives concrete answers to the needs of the market by the use contemporary languages and signs. The course culminates in an exhibition where students present their dissertations and internships to a committee made by other candidates and experts. The course is recognised by MIUR (Ministry for Education, University and Research) as an Academic Master Level I. [-]

Master in Food Design

Scuola Politecnica di Design SPD
Campus Full time 12 months March 2017 Italy Milan

The Master degree in Food Design develops the necessary skills to give a creative contribution to an increasingly growing sector, of which Italy constitutes one of the main benchmarks known worldwide. It is an opportunity not only for students holding a degree in design, marketing and communication, but also for managers and professionals working in the field. The programme combines a focus on food-related markets... [+]

Masters in Service Design. The Master degree in Food Design develops the necessary skills to give a creative contribution to an increasingly growing sector, of which Italy constitutes one of the main benchmarks known worldwide. It is an opportunity not only for students holding a degree in design, marketing and communication, but also for managers and professionals working in the field. The programme combines a focus on food-related markets with the design approach and methodologies. This creates a food designer who is able to manage the design: of processes, methods and spaces where products are processed, distributed and consumed; of food in terms of its aesthetics, communication and representation; of equipment and tools used to prepare and consume food; of all the communication activities implemented for the promotion of food products. The academic activities encompass lessons, design workshops and seminars with the leaders of the food and agriculture industry and of the design field: entrepreneurs, managers, journalists, food critics, designers, architects, publishers and chefs. The structure of the course also comprises visits to food companies, concept stores, restaurants as well as important gastronomic fairs and events. After the end of the course, students will have an internship experience in a company, agency or firm working in the field. The Master is held in collaboration with important companies and firms of the food industry. ENTRY The Master’s is open to Italian and foreign graduates coming from various scientific disciplines, social sciences and liberal arts. The program has a limited number of places available. Applicants will be admitted upon selection based on the student’s CV, portfolio and on an interview. DURATION The Master’s starts in March 2015 and ends in March 2016. It includes 580 hours of lessons and a three-month internship. Attendance is compulsory. The total workload of the course corresponds to 1500 hours/student encompassing lessons, class exercises, internship and individual study. INTERNSHIP At the end of lessons, students commence their three-month internship at companies or professional firms in the field. LANGUAGE The Master’s course is held in English. QUALIFICATION After passing the final exam, students will obtain a taught Master’s Degree from IULM and SPD. The Master corresponds to 60 ECTS credits. The Master is managed and organized by: Libera Università di Lingue e Comunicazione IULM and Scuola Politecnica di Design SPD jointly. [-]