The mission of the Master of Science in Knowledge Management program is to prepare diverse learners to become information resource managers. The program focuses on the study of tacit and explicit knowledge and learning management tools to support decision-making. These skills are needed in government as well as commercial enterprises for the purpose of supporting stated organizational goals and objectives. The curriculum includes management support systems such as mind mapping and expert systems, principles of knowledge audits, identifying knowledge gaps through the use of knowledge maps, and managing them through exploration and exploitation.
The program uses distinctive and challenging curriculum that integrates business, information systems, and leadership development. Graduating students will possess the needed skills to implement strategic management and assure sustained competitive advantages. This degree focuses on the ability to get the right information to the right individuals when needed to change an organization's strategy.
Program Learning Outcomes
Upon successful completion of this program students will be able to:
1. Evaluate knowledge within the increasingly complex business environment worldwide.
2. Evaluate the process of gathering and making use of a firm's collective expertise.
3. Appraise tacit knowledge and explicit knowledge to build sustained competitive advantages.
4. Assess through the use of knowledge maps your position in relationship to your competitors and how to close knowledge gaps.
5. Evaluate expert knowledge and capture tacit knowledge within an organization.
6. Assess the use of Knowledge Transfer versus Knowledge Integration.
7. Formulate a Knowledge Management system using prototyping and project management.
8. Analysis of the culture within an organization related to change management and group dynamics.