The Master of Quality Management (MQM) program will provide you with a thorough grounding in the theory and application of the various concepts that form the basis of Total Quality Management (TQM).
Quality Management has gained increasing importance in the development and delivery of goods and services and there is a growing need to effectively encapsulate the concept of quality into the daily operations of an organisation. If you are a recent graduate or an experienced professional, the Master of Quality Management will help you develop the specialised skills to incorporate the principles of QM in operational and strategic management roles.
The Master of Quality Management (MQM) program will provide you with a thorough grounding in the theory and application of the various quality management concepts that form the basis of QM to help you design, implement and manage quality systems within your organisation.
The focus is primarily on understanding Total Quality Management (TQM), quality frameworks and methodologies, quality standards, and quality awards, all aligned to the European Foundation of Quality Management (EFQM). It instils the tools and techniques for quality improvement, provides approaches to quality assurance and demonstrates how marketing, technology, people and information can be utilised to satisfy customers and meet quality requirements.
A key component of the MQM program is the practical development of key skills in a real-world environment. This includes interaction with industry through guest lectures, site visits and a business-focussed management project that will help you to critically analyse challenging scenarios relevant to your area of professional practice.
UOWD’s MQM program was introduced in Dubai in 1996 in association with the Dubai Quality Group (DQG), which is sponsored by the Dubai Department for Economic Development. UOWD is the only university in the region that offers this degree program.
There is strong demand for business professionals with technical expertise in TQM processes and standards. MQM graduates can look forward to rewarding careers in industries such as healthcare, manufacturing, construction/engineering, education, information technology and government services. Students and graduates of the MQM typically work in roles such as:
- Quality Assurance Managers
- Service Quality Managers
- Quality Engineers
- Safety Specialists
- Health and Safety Advisors
- Process/System Analysts
- Internal/External Auditors
- Quality System Champions
- Management Consultants
- Compliance Officers.
Accreditation and Recognition
This program is accredited by the UAE Ministry of Higher Education and Scientific Research and is fully recognised within the UAE, GCC nations and internationally for further education and employment in the private and public sectors.
In addition, the program is quality assured by UOW, which is registered with the Tertiary Education Quality and Standards Agency (TEQSA), the national regulator of the higher education sector in Australia. UOWD graduates have the opportunity to exchange their UOWD degree for the equivalent UOW degree after completion.
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